Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Total Secure Technology is a managed service provider based in Sacramento, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a commitment to reliability and customer satisfaction, they provide tailored IT support that empowers businesses to focus on their core operations while ensuring their technology infrastructure is robust and secure.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently commend Total Secure Technology for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security. Many reviews highlight the company's ability to resolve issues promptly and maintain a secure IT environment.
Service Coverage Area
Total Secure Technology serves the Sacramento area, including nearby cities such as Elk Grove, Rancho Cordova, and Folsom. The company is conveniently located near Interstate 5 and Highway 99, close to landmarks like the Sacramento Zoo and the California State Capitol.
Pricing Model
The pricing structure is typically based on a flat monthly fee with tiered options, allowing businesses to choose a plan that best fits their needs. This model often includes per user or per device pricing as well.
FAQ
What services does Total Secure Technology | Managed IT Services Company in Sacramento provide in Sacramento, California, and which industries do you specialize in locally?▶
Total Secure Technology offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and retail.
How fast is Total Secure Technology | Managed IT Services Company in Sacramento average response time for tickets in Sacramento, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Total Secure Technology also provides after-hours support to ensure that clients receive assistance whenever needed.
Does Total Secure Technology | Managed IT Services Company in Sacramento handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Total Secure Technology is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Total Secure Technology | Managed IT Services Company in Sacramento look like for a new client, and how long does it take?▶
Onboarding typically involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process usually takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Total Secure Technology | Managed IT Services Company in Sacramento support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Total Secure Technology supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT support.
How does pricing work with Total Secure Technology | Managed IT Services Company in Sacramento and is it per user, per device, or a flat monthly plan?▶
Pricing typically follows a flat monthly plan with tiered options, which may include per user or per device rates, allowing flexibility based on the client's requirements.
Customer Reviews