Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
Meriplex is a managed service provider located in Sacramento, California, offering a range of IT services to local businesses. They specialize in providing reliable technology solutions that enhance operational efficiency and security. With a focus on customer satisfaction, Meriplex serves various industries, ensuring that businesses can leverage technology effectively to achieve their goals.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Meriplex's responsiveness and reliability in managing their IT needs. Communication is noted as a strong point, with many appreciating the proactive support. However, some reviews indicate areas for improvement in service consistency.
Service Coverage Area
Meriplex serves the Sacramento area, including nearby cities such as Roseville, Folsom, and Elk Grove. The service area is accessible via major freeways such as I-5 and I-80, with local landmarks including the Sacramento Convention Center and the California State Capitol.
Pricing Model
Meriplex employs a flexible pricing structure that can be tailored to client needs, typically based on a per user or per device model, with options for flat monthly plans.
FAQ
What services does Meriplex provide in Sacramento, California, and which industries do you specialize in locally?▶
Meriplex provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Meriplex average response time for tickets in Sacramento, California, and do you offer after-hours support?▶
Meriplex aims for a quick response time for support tickets, typically within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Meriplex handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Meriplex is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Meriplex look like for a new client, and how long does it take?▶
Onboarding with Meriplex involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Meriplex support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Meriplex supports a range of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Meriplex and is it per user, per device, or a flat monthly plan?▶
Meriplex offers flexible pricing options, typically based on a per user or per device model, with the possibility of flat monthly plans tailored to the client's needs.
Customer Reviews