Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Intelligent Technical Solutions is a managed service provider located in Roseville, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency, security, and reliability. With a focus on customer satisfaction, they serve various industries, ensuring that clients receive tailored support that meets their specific needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Intelligent Technical Solutions. They appreciate the proactive communication and robust security measures implemented by the team, contributing to a positive overall experience.
Service Coverage Area
Intelligent Technical Solutions serves the Roseville area and nearby cities such as Rocklin, Lincoln, and Citrus Heights. Major freeways include I-80 and I-65, with local landmarks like the Roseville Galleria and the Placer County Fairgrounds.
Pricing Model
The pricing structure typically operates on a flat monthly basis with tiered options based on the services utilized. This allows businesses to choose a plan that best fits their needs.
FAQ
What services does Intelligent Technical Solutions provide in Roseville, California, and which industries do you specialize in locally?▶
Intelligent Technical Solutions provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Intelligent Technical Solutions average response time for tickets in Roseville, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour. Intelligent Technical Solutions also offers after-hours support to ensure clients receive assistance when needed.
Does Intelligent Technical Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Intelligent Technical Solutions is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Intelligent Technical Solutions look like for a new client, and how long does it take?▶
Onboarding with Intelligent Technical Solutions involves an initial assessment, setup of services, and training. The process typically takes 2-4 weeks depending on the complexity of the client's needs.
What tools and platforms does Intelligent Technical Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Intelligent Technical Solutions supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Intelligent Technical Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing with Intelligent Technical Solutions generally follows a flat monthly plan with tiered options based on the services selected, allowing flexibility for businesses.
Customer Reviews