Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
iTechCare 24/7 is a managed service provider located in Rolling Hills Estates, California, specializing in IT services for local businesses. They offer a comprehensive suite of solutions designed to enhance operational efficiency and security. With a focus on small to medium-sized enterprises, iTechCare 24/7 delivers reliable support and innovative technology solutions tailored to meet the unique needs of their clients.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend iTechCare 24/7 for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, contributing to a positive overall experience.
Service Coverage Area
iTechCare 24/7 serves Rolling Hills Estates and surrounding areas including Torrance, Palos Verdes Estates, San Pedro, and Lomita. The service area is accessible via major freeways such as the 110 and 405, with landmarks like the Rolling Hills Country Club nearby.
Pricing Model
iTechCare 24/7 employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does iTechCare 24/7 provide in Rolling Hills Estates, California, and which industries do you specialize in locally?▶
iTechCare 24/7 provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is iTechCare 24/7 average response time for tickets in Rolling Hills Estates, California, and do you offer after-hours support?▶
iTechCare 24/7 typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure continuous service.
Does iTechCare 24/7 handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, iTechCare 24/7 provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for their clients.
What does onboarding with iTechCare 24/7 look like for a new client, and how long does it take?▶
Onboarding with iTechCare 24/7 involves an initial assessment, setup of services, and training. The process typically takes a few weeks, depending on the client's needs.
What tools and platforms does iTechCare 24/7 support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
iTechCare 24/7 supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions.
How does pricing work with iTechCare 24/7 and is it per user, per device, or a flat monthly plan?▶
iTechCare 24/7 uses a flat monthly pricing model with tiered options based on services. Pricing can vary depending on whether it is per user or per device.
Customer Reviews
THEIR PROMPT, KIND SERVICE IS THE BEST! iTechCare247 monitors and remotely updates my computers and they have kept the computers virus free since using their services. Some of the features I like best about iTechCare247 is their understanding computer novices like me and their prompt kind personal service is the best! I highly recommend iTechCare247’s services…Whenever I have an issue they remotely fix it… And they promptly call me back when my computer is fixed and ready… which is much appreciated. They resolve my computer issues quickly and professionally… unlike previous services I had used.
Professional and Proficient Paul and iTechCare 24/7 is a must for ALL! Paul has been my home computer guy for over 15 years. Starting out with making home visits to now diligently working from behind the scenes by monitoring and remotely updating my computer making sure it is fully protected from viruses and whatever else lurks out there in the deep dark computer world. If something does go amiss, Paul is quick to respond and helps me resolve my computer issue. If you don't have something like this in place, I highly recommend that you call Paul. You will be glad you did!
Knowing that I do not have to worry about computer issues or viruses is a relief. iTechCare247 is taking care of it behind the scenes. You want a reliable, affordable option and people you can trust with your critical information. Paul and his team will give you that peace of mind. They are fast, knowledgeable and have great customer service. You get back to clients promptly, which keeps me a long-standing customer.
I was delighted with everything about Paul Monroe’s service. My initial request was for computer service only. Upon learning about Paul’s wireless skills, I expanded the work scope to overcome major deficiencies in my wireless home music system. He did a great job and in very short time. His charges were very reasonable; less than I expected. Couldn’t be happier. Delighted that I was able to cancel a pending service (for my wireless problems) with a large retail home technology-oriented company. RSL
My computer crashed and I went to Yelp and found ITechCare24/7, with 5 star ratings, and I’m so happy I did. Paul and Matt were so kind and very helpful, loaded my new computer AND fixed my older computer and answered all my questions. Thank you both, totally recommend ITechCare!