Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Western Data is a managed service provider located in Riverside, California, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. With a focus on small to medium-sized enterprises, Western Data delivers reliable support and innovative technology solutions to help businesses thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Western Data for their responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Western Data serves Riverside and nearby areas including Moreno Valley, Corona, and Perris. The business is conveniently located near the 91 and 215 freeways, close to landmarks such as the Riverside Plaza and the California Citrus State Historic Park.
Pricing Model
Western Data typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Western Data provide in Riverside, California, and which industries do you specialize in locally?▶
Western Data provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Western Data average response time for tickets in Riverside, California, and do you offer after-hours support?▶
Western Data typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does Western Data handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Western Data is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Western Data look like for a new client, and how long does it take?▶
Onboarding with Western Data involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the needs.
What tools and platforms does Western Data support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Western Data supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Western Data and is it per user, per device, or a flat monthly plan?▶
Pricing with Western Data is generally structured as a flat monthly plan with tiers based on the services utilized, allowing for flexibility depending on client needs.
Customer Reviews
Superb services and great prices. Excellent support after sale. Very Knowledgeable technical support. Would recommend to anyone.