Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Rasec TECH IT Services is a managed service provider located in Riverside, California, specializing in IT solutions for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency and security. With a focus on customer satisfaction, Rasec TECH aims to deliver reliable and responsive IT support tailored to the unique needs of various industries in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Rasec TECH IT Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Rasec TECH IT Services serves Riverside and surrounding areas including Moreno Valley, Corona, and Jurupa Valley. Major freeways in the vicinity include the I-215 and SR-91, with local landmarks such as the Riverside Plaza and the California Citrus State Historic Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Rasec TECH IT Services provide in Riverside, California, and which industries do you specialize in locally?▶
Rasec TECH IT Services offers a variety of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Rasec TECH IT Services average response time for tickets in Riverside, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Rasec TECH IT Services also provides after-hours support to ensure client needs are met promptly.
Does Rasec TECH IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Rasec TECH IT Services is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Rasec TECH IT Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Rasec TECH IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Rasec TECH IT Services supports a range of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Rasec TECH IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per user or per device model, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews
I had a great experience with Cesar! He fixed my computer quickly and explained everything clearly. Super professional, honest, and knowledgeable. I really appreciated his help! everything is working perfectly now. Highly recommend his services!
I have owned computers for more than 25 years. By virtue of that, I have dealt with many computer repairmen. I have not seen a better and smarter one than Caesar. It is very good and fast.
I’m very happy with the service,Cesar the technician was very professional and He went the extra mile to help me with my website ,honest , trustworthy and for price. Definitely referring him to friends and family.Thank you!!!
Had an issue with my laptop and the tech was able to fix it remotely, very straight forward, did not made up any IT language that I could not understand so he could charge more for it, got the problem solved and charged it fairly, finally found a trustworthy IT company! Thanks guys!
I had an issue with my equipment, and Cezar quickly presented the solution. After around 30 minutes, the issue was solved. Cezar is very knowledgeable, helpful and courteous. I am giving him 5 stars and I would definitely recommend his services.