Industries Served
HealthcareFinanceEducationRetailManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
PCtronics | IT Services & Managed IT Solutions is a managed service provider based in Riverside, California. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable support and enhanced cybersecurity. Their services are designed to streamline operations and improve productivity for clients across various industries, making them a trusted partner for technology needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight PCtronics' responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, making them a preferred choice for managed services.
Service Coverage Area
PCtronics serves Riverside and surrounding areas, including Moreno Valley, Corona, and Perris. Major freeways in the vicinity include the I-215 and SR-91, with local landmarks such as the Riverside Plaza and the California Citrus State Historic Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
FAQ
What services does PCtronics | IT Services & Managed IT Solutions provide in Riverside, California, and which industries do you specialize in locally?▶
PCtronics offers a range of services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is PCtronics | IT Services & Managed IT Solutions average response time for tickets in Riverside, California, and do you offer after-hours support?▶
PCtronics typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure continuous service.
Does PCtronics | IT Services & Managed IT Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, PCtronics is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant with regulations.
What does onboarding with PCtronics | IT Services & Managed IT Solutions look like for a new client, and how long does it take?▶
Onboarding with PCtronics involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does PCtronics | IT Services & Managed IT Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
PCtronics supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with PCtronics | IT Services & Managed IT Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing at PCtronics is generally based on a per user or per device model, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews
I've been a client of PCtronics for over 6 years, and I’m continually impressed with their dedication to personalized service. Their team has expertly handled our IT needs, from installing hardware and setting up networks to providing robust cybersecurity solutions. They were particularly invaluable during our office relocation, ensuring a seamless transition with no downtime. Their proactive approach and innovative solutions have significantly improved our operational efficiency. I highly recommend PCtronics to any business looking for reliable, responsive, and forward-thinking IT support.
After years of trying to handle our IT needs in-house, we decided we needed a more professional system and hired PCTronics to spearhead the effort last year. Their team has expertly handled our IT needs, from installing hardware and setting up networks to providing robust cybersecurity solutions. They were particularly invaluable during our office relocation, ensuring a seamless transition with no downtime. Their proactive approach and innovative solutions have significantly improved our operational efficiency. I highly recommend PCtronics to any business looking for reliable, responsive, and forward-thinking IT support.
We have been working with PCTronics for 24 years. They have handled our unique IT needs as we have utilized both DOS and Windows simultaneously with some very old software. They have expertly handled numerous server upgrades, complex business relocations twice, and solved an endless number of problems, questions and backup data restorations. As well, on at least two occasions, PCTronics has come through for us in resolving hacking/malware attacks on our system. Their support in cybersecurity has been terrific. Always great attitudes and willingness to jump in with "emergency" situations when something needs taken care of right away. We only use PCTronics for all of our IT needs. Mitch, Jomar Table Linens
I've been a client of PCtronics for over 20 years, and I’m continually impressed with their dedication to personalized service. Their team has handled the company's IT needs, from installing hardware and setting up networks, to providing robust cybersecurity solutions at a professional level. PCtronics was particularly invaluable during our facility relocation, ensuring a seamless transition with no downtime. Their proactive approach and innovative solutions have significantly improved our operational efficiency and security. I highly recommend PCtronics to any business looking for reliable, responsive, and forward-thinking IT support.
They take content from other sources and pass it off as their own on their marketing materials and blog. When our Association contacted them to request that it be cited properly, we were told to pound sand. Highly recommend that buyer beware.