Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
Miles IT is a managed service provider located in Riverside, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in a range of services including network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, Miles IT serves various industries, helping businesses enhance their operational efficiency and security posture.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Miles IT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Miles IT serves Riverside and surrounding areas including Moreno Valley, Corona, and Perris. Major freeways in the vicinity include the I-215 and I-91, with local landmarks such as the Riverside Plaza and the California Citrus State Historic Park.
Pricing Model
Miles IT employs a flat monthly pricing model with tiered options based on the services utilized. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Miles IT provide in Riverside, California, and which industries do you specialize in locally?▶
Miles IT provides a range of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, retail, and education.
How fast is Miles IT average response time for tickets in Riverside, California, and do you offer after-hours support?▶
Miles IT typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does Miles IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Miles IT is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Miles IT look like for a new client, and how long does it take?▶
Onboarding with Miles IT involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Miles IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Miles IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Miles IT and is it per user, per device, or a flat monthly plan?▶
Miles IT operates on a flat monthly pricing model with tiered options based on the services selected. This allows clients to choose a plan that aligns with their specific requirements.
Customer Reviews
Thanks so much for your prompt and professional service, AJ. Well-done! -Andy Ortiz
Excellent support, confident, prompt & effective support in addressing the issue.
Very satisfied! Suraj was able to address my issue promptly and patiently taught me how to solve similar problems in the future.
Somjad did a great job on getting my computer up and running.