Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCompTIA A+Cisco CertifiedCertified Information Systems Security Professional (CISSP)
Overview
H.E.S. I.T. Services, LLC is a managed service provider located in Riverside, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, H.E.S. I.T. Services supports various industries, providing tailored solutions that enhance productivity and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend H.E.S. I.T. Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
H.E.S. I.T. Services, LLC serves Riverside and surrounding areas including Moreno Valley, Corona, and Perris. The business is conveniently located near the 91 and 215 freeways, close to landmarks such as the Riverside Plaza and the California Citrus State Historic Park.
Pricing Model
The pricing model at H.E.S. I.T. Services is typically structured on a per user or per device basis, with options for flat monthly plans that cater to different business needs.
FAQ
What services does H.E.S. I.T. Services, LLC provide in Riverside, California, and which industries do you specialize in locally?▶
H.E.S. I.T. Services, LLC provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, and retail.
How fast is H.E.S. I.T. Services, LLC average response time for tickets in Riverside, California, and do you offer after-hours support?▶
H.E.S. I.T. Services, LLC typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does H.E.S. I.T. Services, LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, H.E.S. I.T. Services, LLC is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with H.E.S. I.T. Services, LLC look like for a new client, and how long does it take?▶
Onboarding with H.E.S. I.T. Services, LLC involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does H.E.S. I.T. Services, LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
H.E.S. I.T. Services, LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with H.E.S. I.T. Services, LLC and is it per user, per device, or a flat monthly plan?▶
Pricing at H.E.S. I.T. Services, LLC is generally based on a per user or per device model, with options for flat monthly plans that provide predictable costs for businesses.
Customer Reviews