Empire Technologies Group Inc. in Riverside, California – Managed Service Provider
Industries Served
HealthcareFinanceEducationRetailManufacturing
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview

Empire Technologies Group Inc. is a managed service provider based in Riverside, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. With a focus on small to medium-sized enterprises, Empire Technologies Group Inc. delivers tailored support that helps clients navigate the complexities of technology, ensuring reliable performance and peace of mind.

Services
  • Managed endpoints
  • Network monitoring
  • Cloud migrations
  • Help desk support
  • Cybersecurity solutions
  • Data backups
Review Summary

Clients frequently commend Empire Technologies Group Inc. for their responsiveness and reliability. Reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.

Service Coverage Area

Empire Technologies Group Inc. serves Riverside and surrounding areas including Moreno Valley, Corona, and Jurupa Valley. The business is conveniently located near the 91 and 215 freeways, close to the Riverside Plaza.

Pricing Model

Empire Technologies Group Inc. typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.

FAQ

Empire Technologies Group Inc. provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.

Empire Technologies Group Inc. typically responds to tickets within a few hours during business hours. They also offer after-hours support for urgent issues.

Yes, Empire Technologies Group Inc. provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations.

Onboarding with Empire Technologies Group Inc. involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.

Empire Technologies Group Inc. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery.

Empire Technologies Group Inc. generally uses a flat monthly pricing model with tiered options based on the services provided, allowing flexibility for clients.

Customer Reviews

I had a fantastic experience working with electrician Joey. He was friendly, professional and incredibly patient. I’m not tech-savvy but he took the time to clearly explain everything in simple, understandable terms, which made me feel confident and informed throughout the process. The Jo b turned out to be more complicated than expected, with a few surprise challenges along the way. But he handled everything with creativity and expertise. What really stood out was his attention to detail, he left the space spotless when he finished. It’s rare to find someone who combines technical skill with such genuine courtesy and professionalism. Outstanding electrician – highly recommended!

Matt Bush is a help desk technician but he should actually have the title of superhero! He’s gone ABOVE AND BEYOND to help me get things situated with Paxton and downloading security footage. I would only like to interface with him moving forward. EmpireTech, you’ve got a real gem on your team!

I couldn't be happier with the service and partnering from Nathan, Pedro and their team at Empire Technologies! They continually demonstrated exceptional expertise in low voltage networking, security systems and delivering a flawless setup that exceeded our expectations. From the initial consultation to the final installation, Empire Technologies attention to detail and commitment to quality were evident. They not only ensured everything was running smoothly but also provided valuable guidance on optimizing our customer's network. If you’re in need of reliable and professional low voltage networking, Empire Technologies is the way to go!

Richard was very friendly and efficient. Cleaned up our rat's nest of hardware and cables into a secure enclosure. Excellent job!

We had a great experience with Empire Technologies. Dean Estrada was very communicative and scheduled an on-site inspection right away. After going over what we wanted, he provided a list of services and what would get completed. After signing the proposal, we were able to schedule for services within two days. His team did an excellent job removing wires and relocating service boxes. They completely transformed our server room, which looks very presentable now. Particularly, Richard Mendoza went above and beyond since the moment he arrived. He volunteered to assist with moving sofas in our office and continued to offer assistance throughout his time here. He kept me updated throughout the process and let me know what to expect. He and another employee had stayed over 12 hours to complete the job, including installing a new access control system for our front door. There were some technical difficulties, so Richard came back first thing in the morning the next business day. He was very informative and ensured everything was properly working–including testing literally every key card I had added into the system–before leaving. His professionalism, friendliness, and helpfulness were much appreciated.

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