Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Doc's Computer Solutions is a managed service provider located in Riverside, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, they aim to empower businesses by managing their IT infrastructure effectively.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Doc's Computer Solutions for their responsiveness and reliability. Reviews highlight the team's effective communication and strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
Doc's Computer Solutions serves Riverside and nearby areas including Moreno Valley, Corona, and Perris. Major freeways in the vicinity include the I-215 and CA-91, with local landmarks such as the Riverside Plaza and the California Citrus State Historic Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Doc's Computer Solutions provide in Riverside, California, and which industries do you specialize in locally?▶
Doc's Computer Solutions provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Doc's Computer Solutions average response time for tickets in Riverside, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Doc's Computer Solutions also offers after-hours support to ensure client needs are met promptly.
Does Doc's Computer Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Doc's Computer Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure.
What does onboarding with Doc's Computer Solutions look like for a new client, and how long does it take?▶
Onboarding with Doc's Computer Solutions involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Doc's Computer Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Doc's Computer Solutions supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Doc's Computer Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing with Doc's Computer Solutions is generally structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers.
Customer Reviews
Couldn't be more happy with the service here. Friendly, expeditious, knowledgeable, and honest; all at a very fair price. They went above and beyond what was necessary to fix my home-built PC and even provided recommendations for upgrades and how to do it myself.
Keith was absolutely amazing. We rely on our computer to run a home based business, and he quickly diagnosed the problem that we were having and took care of the issue in just a matter of a few hours and restored our computer to better than brand new condition, at a very fair price. For any future needs, I will be returning see Keith!
Highly recommend! They repaired my laptop within a few minutes at a very reasonable price. I actually went to another laptop repair shop before them but they were charging an unfairly high price, so I'm glad I found Doc's instead. Very knowledgeable, honest, and fair!
I had all of my computer parts ready to build. I've tried it myself and I realize early that it's for a professional to build it for me because I don't want to break or mess up the expensive parts (especially my $1,500 rtx 5080 GPU). The 2 guys working there, Jason and Keith were very kind and professional from the very start. They really know their stuff and their reliable work shows when they completely install my full computer build. They also fully install all the necessary software and drivers and show me in the task manager that everything is working on the hardware and software side. They definitely have my future business. There is a good reason why this place have so many good reviews! ðŸ‘Â
I've been wanting a new gaming desktop for a while, but I decided not to get a pre built one and get the PC parts that I wanted. I then had to find a place that would build it for an affordable price. Microcenter was going to charge $200 to build it so I looked around at reviews for places around Riverside. I saw that Doc's Computer Solutions was the highest rated computer repair, so I called them to find out if they build computers and they were very nice and gave me a very fair estimate. So I took all the PC components that I bought to Doc's Computer Solutions on Wednesday to get built into an awesome gaming PC. They were very professional, nice and very knowledgeable and finished the build the same day despite being very busy. I will definitely be going back for any of my pc related needs.