Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ALFA Business, Inc. is a managed service provider based in Riverside, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, ALFA Business, Inc. serves various sectors, ensuring that clients can focus on their core business while relying on expert IT support.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend ALFA Business, Inc. for their responsiveness and reliability. Reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
ALFA Business, Inc. serves Riverside and surrounding areas including Moreno Valley, Corona, and Perris. The business is conveniently located near the 91 and 215 freeways, close to landmarks such as the Riverside Plaza and the California Citrus State Historic Park.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet the needs of different businesses.
FAQ
What services does ALFA Business, Inc. provide in Riverside, California, and which industries do you specialize in locally?▶
ALFA Business, Inc. provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is ALFA Business, Inc. average response time for tickets in Riverside, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. ALFA Business, Inc. also offers after-hours support to ensure client needs are met promptly.
Does ALFA Business, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ALFA Business, Inc. provides cybersecurity solutions and compliance support for both HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with ALFA Business, Inc. look like for a new client, and how long does it take?▶
Onboarding with ALFA Business, Inc. involves an initial assessment, setup of services, and training for staff. The process typically takes 2-4 weeks depending on the complexity of the client's needs.
What tools and platforms does ALFA Business, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ALFA Business, Inc. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with ALFA Business, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing at ALFA Business, Inc. is flexible, offering options for per user or per device billing, as well as flat monthly plans that can be customized based on the services required.
Customer Reviews
Our company uses Alfa Business for our printers, IT, and phone system for some time now. And we've always been impressed by the work that they do. We needed to make changes to our phones today and Enrique was able to fix everything so quickly. After that, he went around the facility to make sure everything is working properly. They truly are professionals and go up and beyond for their clients. Highly recommended.
I cant say enough good things abut Enrique. From start to finish, his professionalism, expertise, and friendly attitude made all the difference. He resolved my IT issues perfectly. His patience and attention to detail stood out the most. He ensured the problem was fully resolved and offered helpful tips. Enrique is highly knowledgeable, dependable and personable, I would absolutely recommend Enrique and the team at Alfa.
Our technicians Enrique A. and Josh Cortes from Alpha Business have assisted me in multiple occasions. As a property manager, it is imperative for our Company to continue daily business. In this day, it is hard to find persons with the professionalism and skill that our Technical Support has. We recommend this business to anyone having troubles with their computers, printers, software programs and whatever else they can be of assistance within technical support. It is my pleasure to have that peace of mind provided to me when I call for assistance. It is thanks to our support that I can keep business going and meeting our own customer needs.
This review is for ALFA Business' IT support. The team is amazing! They are able to solve my computer issues in a matter of minutes. I've been trying to connect to our network printer for days with no success, but they were able to connect my computer to all our printers in moments. I'm very impressed. Highly recommended.
Our church has had Alfa Business as our "go to" team for many years. The service we receive is outstanding. The turnaround time for solving issues is the best I've experienced. From Anthony, to Enrique, to Jackie, and all others, this company truly cares about their clients. All of our IT, Printing, Phone, Fax, and Internet needs are handled efficiently by Alfa. I highly recommend them to anyone looking to make a change for the better. With Alfa it's not just about great service, it's about building a wonderful and welcoming business partnership. This starts all the way to the top with owner Ed. You are all very much appreciated!