Industries Served
HealthcareFinanceEducationManufacturingRetail
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Active IT Solutions – Riverside Managed IT Services provides comprehensive IT support and management for local businesses in Riverside, California. They specialize in delivering tailored solutions that enhance operational efficiency and security for various industries. With a focus on reliability and responsiveness, they help organizations navigate the complexities of technology, ensuring that their IT infrastructure is robust and secure.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Active IT Solutions. Reviews often mention the high level of security and effective communication, contributing to a positive overall experience.
Service Coverage Area
Active IT Solutions serves Riverside and nearby cities such as Moreno Valley, Corona, and Perris. The service area is accessible via major freeways including the I-215 and I-91, with recognizable landmarks like the Riverside Plaza and the California Citrus State Historic Park.
Pricing Model
The pricing structure is typically based on a flat monthly fee with tiered options, allowing businesses to choose a plan that best fits their needs, whether per user or per device.
FAQ
What services does Active IT Solutions – Riverside Managed IT Services provide in Riverside, California, and which industries do you specialize in locally?▶
Active IT Solutions offers a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Active IT Solutions – Riverside Managed IT Services average response time for tickets in Riverside, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. Active IT Solutions also provides after-hours support to ensure continuous service.
Does Active IT Solutions – Riverside Managed IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Active IT Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure.
What does onboarding with Active IT Solutions – Riverside Managed IT Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes 2-4 weeks.
What tools and platforms does Active IT Solutions – Riverside Managed IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Active IT Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery.
How does pricing work with Active IT Solutions – Riverside Managed IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured as a flat monthly plan with options based on the number of users or devices, allowing flexibility for businesses of all sizes.
Customer Reviews
The Active IT staff is always very prompt to get in touch when there is an issue… then patient with people like me who are not computer savvy. Most importantly they are thorough beyond my expectations. I can call with one problem and by the end of the call I have solutions I didn't even know I needed! Good stuff.
I have known the owner of this company for many years. When he was starting out he helped me resolve computer issues I was having. Over the years that same diligence, attention to detail and professionalism has led Active IT to become the powerhouse it is today. David is a man of integrity who demands the best from himself and that sets the tone for his entire organization.
Active IT have been doing a wonderful job as always, and I thank Michael Cardoza, since from the start until now for being there every time I encounter several issues. Also, I include Ben Woods for being such a great support every time I encounter issues with my desktop. I fully recommend Active IT for anyone! The company along with their technicians are such a great Professionals!!!
Active IT is great!! David is very knowledgeable, responsive and sensitive to the importance of timeliness and sensitivity of data. Great guy who knows what he is doing and is very experienced. Definitely recommend their services.
The Active IT Team (David Shay, Michael Cano and Dale Dickson) did a great job assisting us with our IT Support needs. They are very knowledgeable and responsive, communicated effectively and explained issues and resolutions to us to help us clearly understand our status. I strongly recommend them.