Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
A1 Computer Service & Parts is a managed service provider based in Riverside, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. With a focus on small to medium-sized enterprises, A1 Computer Service & Parts delivers reliable support and innovative technology solutions that empower businesses to thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend A1 Computer Service & Parts for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
A1 Computer Service & Parts serves Riverside and surrounding areas including Moreno Valley, Corona, and Perris. Major freeways include the 91 and 215, with local landmarks such as the Riverside Plaza and the California Citrus State Historic Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that include various service tiers to meet diverse client needs.
FAQ
What services does A1 Computer Service & Parts provide in Riverside, California, and which industries do you specialize in locally?▶
A1 Computer Service & Parts provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is A1 Computer Service & Parts average response time for tickets in Riverside, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. A1 Computer Service & Parts also offers after-hours support to ensure continuous assistance for their clients.
Does A1 Computer Service & Parts handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, A1 Computer Service & Parts has expertise in cybersecurity and compliance, including regulations such as HIPAA and PCI, ensuring that client data is protected.
What does onboarding with A1 Computer Service & Parts look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does A1 Computer Service & Parts support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
A1 Computer Service & Parts supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with A1 Computer Service & Parts and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that provide different levels of service based on client needs.
Customer Reviews
Bob promptly returned my phone call. He then spent the next hour on the phone with me diagnosing my computer problems with me. The professionalism and knowledge exhibited by Bob was the best I’ve ever encountered. He did this with absolutely no charge! Bob must’ve saved me at least $200. I’d like to thank Bob again and he will be the only place I ever go to for my computer problems in the future.
Just had an impromptu consultations with Bob over the phone, he is very knowledgeable and just saved me the fees I paid another dealer for a part that was not even needed! I will be coming to Bob for future repairs and diagnostics. His quoted pricing is fair to me.
This quote i was given is crazy. The markup for Windows 11 home is crazy. You can go to Microsoft store and buy a key for $100 dollars less than what he charges. And I just asked him to do a fresh wipe on my computer. Should not be more than $100 to wipe everything completely. Outrageous prices.
Bob set me up with low priced new laptop that I use with my new business. He personally installed the programs I required and walked me thru them. Showed me the virus protections and disc clean ups. Very professional and thorough. I will definitely use his services in the future and recommend him to others.
This company is great I called inquiring about services and I believe it was Mr Bob that helped me over the phone. Most companies would have tried to get me to utilize their service instead of helping me figure out a different situation. I highly recommend A1 computer service and parts