Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
SYS IT Services is a managed service provider located in Redwood City, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, SYS IT Services aims to empower businesses by providing tailored IT strategies and solutions.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend SYS IT Services for their responsiveness and reliability. Reviews highlight the team's effective communication and commitment to security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
SYS IT Services serves Redwood City and nearby areas such as Menlo Park, San Carlos, and Palo Alto. The service area is accessible via major freeways including US-101 and CA-84, and is close to landmarks like the Redwood City Courthouse and the San Francisco Bay.
Pricing Model
SYS IT Services offers a flexible pricing structure based on a flat monthly fee with tiered options, accommodating various business sizes and needs. Pricing can also be customized based on the number of users or devices managed.
FAQ
What services does SYS IT Services provide in Redwood City, California, and which industries do you specialize in locally?▶
SYS IT Services provides a variety of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is SYS IT Services average response time for tickets in Redwood City, California, and do you offer after-hours support?▶
SYS IT Services typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does SYS IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, SYS IT Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with SYS IT Services look like for a new client, and how long does it take?▶
Onboarding with SYS IT Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does SYS IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
SYS IT Services supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with SYS IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing with SYS IT Services is generally structured as a flat monthly plan, which can be customized based on the number of users or devices managed, allowing flexibility for different business needs.
Customer Reviews