Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Alpha Computer Support, Inc. is a managed service provider located in Redondo Beach, California. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable technology support and cybersecurity. With a focus on enhancing operational efficiency, they serve a diverse range of industries, providing tailored services that meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Alpha Computer Support, Inc. for their responsiveness and reliability. Reviews highlight their effective communication and strong focus on security, making them a trusted partner for IT services.
Service Coverage Area
Alpha Computer Support, Inc. serves Redondo Beach and nearby areas including Torrance, Hermosa Beach, Manhattan Beach, and Palos Verdes. They are conveniently located near the Pacific Coast Highway and the 405 Freeway, close to local landmarks such as Redondo Beach Pier.
Pricing Model
Their pricing model typically operates on a flat monthly basis with tiered options based on the services required. This structure allows businesses to budget effectively for their IT needs.
FAQ
What services does Alpha Computer Support, Inc. provide in Redondo Beach, California, and which industries do you specialize in locally?▶
Alpha Computer Support, Inc. provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Alpha Computer Support, Inc. average response time for tickets in Redondo Beach, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does Alpha Computer Support, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Alpha Computer Support, Inc. is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Alpha Computer Support, Inc. look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Alpha Computer Support, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Alpha Computer Support, Inc. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity.
How does pricing work with Alpha Computer Support, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing typically operates on a flat monthly plan with tiered options based on the services selected. This allows clients to choose a package that best fits their needs.
Customer Reviews
Paul was an absolute professional. He was able to find a hidden virus on my machine that other technicians could not. He even had me take it home to confirm it was fixed before paying. Trustworthy and capable!
Paul is a savant of computer repair. I have had him service my personal and my work laptop on two separate occasions and he has come through quickly (same day) and thoroughly. He explained what happened and why both times. In an era where local computer shops are disappearing, online tech support is highly scripted, and the Best Buy /Apple store repair guys only know the basics, Paul is a lifesaver. 100% highly recommend.
Yes it's all true, Paul's a great, honest, brilliant, kind gentleman, who sure knows his business. Paul seemed to enjoy the nearly impossible challenge of recovering info from our dinosaur laptop, explained the process and provided all the solutions available. He was very clear and fair on price and not only did he restore, fix, upgrade and clean our laptop up, he also surprised me with a battery at no extra charge. A no brainer to reach out to Paul for the trust of your computer, network, information and privacy. 100% recommend call Paul today!
I was an out-of-town visitor and ran into a hard drive problem on my laptop. After an unsatisfactory attempt at using Best Buy Geek Squad services (they were more interested in signing me up to a support contract than looking at my problem), I took a chance on contacting Alpha Computer Support, based on its Google reviews. It turned out to be a great decision. Paul Meyer of Alpha was extremely responsive, gracious, knowledgeable, methodical, and generous with his time and advice. I would absolutely use him again.
This is a long overdue review for Alpha Computer support or as he is programmed in my phone: Paul my computer guy! I have been using Paul's services for the last 4+ years. Paul is highly responsive, extremely knowledgeable and more that fair on his fee! He runs his business with integrity and fairness and I wouldn't call anyone else!