Industries Served
HealthcareRetailEducationFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceCiscoVMwareAcronis
Certifications
Microsoft PartnerCisco CertifiedCompTIA A+CompTIA Security+
Overview
uBreakiFix – Phone and Computer Repair is a managed service provider located in Redlands, California, specializing in IT services for local businesses. They offer a range of solutions including device repair, network management, and cybersecurity. With a commitment to reliability and customer satisfaction, they serve various industries and help businesses maintain their technology infrastructure efficiently.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Customers frequently highlight uBreakiFix's responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that clients feel supported and informed throughout their service experience.
Service Coverage Area
uBreakiFix serves Redlands and surrounding areas including Loma Linda, Highland, San Bernardino, and Colton. Major freeways nearby include I-10 and I-215, with recognizable landmarks such as the Redlands Bowl and the University of Redlands.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet the needs of different businesses.
FAQ
What services does uBreakiFix – Phone and Computer Repair provide in Redlands, California, and which industries do you specialize in locally?▶
uBreakiFix offers a variety of IT services including device repair, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, retail, education, finance, and manufacturing.
How fast is uBreakiFix – Phone and Computer Repair average response time for tickets in Redlands, California, and do you offer after-hours support?▶
uBreakiFix typically responds to support tickets within a few hours during business hours. They also provide after-hours support options for urgent issues.
Does uBreakiFix – Phone and Computer Repair handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, uBreakiFix is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected.
What does onboarding with uBreakiFix – Phone and Computer Repair look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does uBreakiFix – Phone and Computer Repair support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
uBreakiFix supports a range of tools and platforms including Microsoft 365, Google Workspace, various backup solutions, and disaster recovery services to ensure business continuity.
How does pricing work with uBreakiFix – Phone and Computer Repair and is it per user, per device, or a flat monthly plan?▶
Pricing at uBreakiFix is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized to fit the needs of different businesses.
Customer Reviews
Great customer service. I went in to their office three times (to inquire, turn in my devices, and retrieve) and all three times staff where extremely helpful. The quality of work is great. They replaced my MacBook Pro’s screen, battery, and hard drive. My MacBook is running like a new computer. Super easy to get a hold of and turn around time for the device was quick
Victor was so nice, patient and PROFESSIONAL! The environment was very clean, welcoming and modern. It had a nice waiting area with A/C, helping with the hot weather. He was very quick with the repair and educated me about being more careful with removing my chargers. I will be coming back here for all of my needs relating to my phone being fixed! I would recommend his services to all of the I.E residents!!!!
I've been here twice and both times, Art has gone above and beyond to give me the best service. I honestly can't thank you enough. Just to know my friend is going to have a phone and will be safe at the concert gives me and her such a feeling of peace. You really are the best!!
Excellent customer service!! Super happy with their service. I was quoted a 2 hour repair and it was done within an hour by Victor. Victor explained everything to me and texted me when my phone was ready to pick up. Art was super nice and assisted me with a screen protector for my phone. Definitely recommend them! Super glad to get my screen fixed and my phone working again. Thank you again!
Went here to get my phone screen replaced through Asurion. I was a walk in and Abdul and Victor worked with me to get the repair completed super quickly because I was scheduled to be on a teleconference in a couple of hours. My phone was fixed beautifully and returned to my possession earlier than promised. Thank you guys! I really appreciate your expertise and professionalism!