Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
General Technique, LLC is a managed service provider located in Redlands, California, specializing in IT solutions for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency and security. With a focus on small to medium-sized enterprises, General Technique, LLC delivers tailored IT support, ensuring that clients can rely on their technology to drive business success.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend General Technique, LLC for their responsiveness and reliability. Reviews highlight the team's effective communication and strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
General Technique, LLC serves the Redlands area and nearby cities such as Loma Linda, Highland, and San Bernardino. They are conveniently located near Interstate 10 and the historic Redlands train station.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers.
FAQ
What services does General Technique, LLC provide in Redlands, California, and which industries do you specialize in locally?▶
General Technique, LLC provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is General Technique, LLC average response time for tickets in Redlands, California, and do you offer after-hours support?▶
General Technique, LLC typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does General Technique, LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, General Technique, LLC is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant.
What does onboarding with General Technique, LLC look like for a new client, and how long does it take?▶
Onboarding with General Technique, LLC involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does General Technique, LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
General Technique, LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with General Technique, LLC and is it per user, per device, or a flat monthly plan?▶
Pricing at General Technique, LLC is flexible, offering options for per user or per device billing, as well as flat monthly plans that cater to different service levels.
Customer Reviews
Jim and his staff have taken care of our computers (about a dozen now) and all of our internet security needs since we opened our clinic in 2015. They are extremely responsive and always so kind. We feel so grateful to have their high level of expertise and customer service helping us maintain HIPAA compliant security.
Based upon the recommendation of a local colleague we recently had Jim Kawas assist us with an IT upgrade. He was on time, finished the job much sooner than I expected, provided very clear explanations of what he was doing, answered all our questions, and his fee was very reasonable. I was very pleased with his services and I plan to use him again the next time we need IT assistance. Thanks again Jim!
I have always brought my home computers and laptops here to be serviced. The owners and staff are so nice and professional. They are very honest and do whatever it takes to get your computer in tip-top shape. They only plus-sell if necessary and the turn-around time is quick. I would not go anywhere else for my computer repair needs. Highly recommended, without reservation!!!
General technique has managed our IT for many years. They always provide excellent service in a very timely manner. Highly recommend
I've used Jim's services and incredible wealth of information for years. He genuinely cares about solving problems.