Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
eTop Technology, Inc. is a managed service provider located in Redlands, California, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. With a commitment to responsive support and tailored IT strategies, eTop Technology serves various industries, ensuring that businesses can focus on their core operations while relying on expert technology management.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight eTop Technology, Inc. for their responsiveness and reliability in addressing IT issues. Reviews often mention the company's strong communication skills and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
eTop Technology, Inc. serves Redlands and surrounding areas including Loma Linda, Highland, San Bernardino, and Yucaipa. The business is conveniently located near Interstate 10 and Interstate 215, close to landmarks such as the Redlands Bowl and the University of Redlands.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels. This allows businesses to choose a model that best fits their needs.
FAQ
What services does eTop Technology, Inc. provide in Redlands, California, and which industries do you specialize in locally?▶
eTop Technology, Inc. provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is eTop Technology, Inc. average response time for tickets in Redlands, California, and do you offer after-hours support?▶
The average response time for tickets at eTop Technology, Inc. is typically within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does eTop Technology, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, eTop Technology, Inc. provides cybersecurity services that include compliance support for HIPAA and PCI regulations, helping businesses maintain necessary security standards.
What does onboarding with eTop Technology, Inc. look like for a new client, and how long does it take?▶
Onboarding with eTop Technology, Inc. involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does eTop Technology, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
eTop Technology, Inc. supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with eTop Technology, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing at eTop Technology, Inc. is generally structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers based on client needs.
Customer Reviews
eTop Technology has been fantastic to work with. Our organization switched to eTop from another company, and it has been great. We have hardly run into any issues and the few we have had, the eTop team has been quick, responsive, and helpful. BJ, Brandon, and Taylor have all been very kind and helpful since the beginning. Would recommend!
Our office has used eTop for years and through the pandemic they helped us transition and maintain our security. Whenever issues arise, it's easy enough to call, email, or send in a request for assistance. Most requests are addressed within minutes and if elevated assistance is required for a more advanced issue, their staff is more than willing to help. They also can manage your office equipment, outlook accounts, cloud, etc. So if you are looking for a company that can pretty much manage all your IT and office needs, eTop is a solid choice.
Found this company on automatic payment. I don’t know who they are. I called them their phone doesn’t answer. Don’t trust them. They’re a scam.
eTop has been taking care of all of our IT needs at our office, and has done excellent work at a great price. Their team is responsive, professional, and knowledgeable. I would highly recommend eTop to any business who needs IT support and expertise.
eTop has been really great with fast service and expert service. With other providers I found they were learning how to fix the computer ON THE JOB which is costly for the customer. Not so with eTop, they know how to keep our machines running smooth. We use their monthly maintenance plan which is really great.