Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Computer Pro2call is a managed service provider located in Redlands, California, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. With a commitment to reliability and customer satisfaction, Computer Pro2call serves various industries, ensuring tailored support that meets the unique needs of each business.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Computer Pro2call for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
Computer Pro2call serves Redlands and nearby cities such as Loma Linda, Highland, and San Bernardino. The service area is accessible via major freeways including I-10 and I-215, and is close to landmarks like the Redlands Bowl and the University of Redlands.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers. This allows businesses to choose a model that best fits their needs.
FAQ
What services does Computer Pro2call provide in Redlands, California, and which industries do you specialize in locally?▶
Computer Pro2call provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, and retail.
How fast is Computer Pro2call average response time for tickets in Redlands, California, and do you offer after-hours support?▶
Computer Pro2call typically has a quick response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Computer Pro2call handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Computer Pro2call is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Computer Pro2call look like for a new client, and how long does it take?▶
Onboarding with Computer Pro2call involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Computer Pro2call support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Computer Pro2call supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Computer Pro2call and is it per user, per device, or a flat monthly plan?▶
Pricing at Computer Pro2call is generally structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers to accommodate various business needs.
Customer Reviews
I'm from Beaumont and it was my first time in there and they helped me with cleaning out the dust of my overheating gaming laptop. Price was $85 with the full cleaning and thermal pasting. The people and staff were pretty chill, Mike helped me out with the cleaning whom he was a chill guy. I also met the owner Robert also pretty chill guy. When I got home and tried my laptop, everything was fine and nothing was wrong. I was pleased with their service and would recommend them to others who needs their computer fixed or repaired. : D
Amazing place to take your computer. Robert took the time to share a wealth information and details of the service they would provide, and communicated along the way keeping me updated on the progress of the work. And when finished he showed me the final results and the greatly improved performance of my old and tired, but now revived, PC. I would recommend this store to anyone.
Very welcoming and kind people. They walked me through the process for my computer. Had a really chill and laid back experience. Super convenient and reliable. They even referred me to hardware w/in my budget and similar to what I wanted. I don't think any other shop can one up these guys 🫡
THESE GUYS GO THE EXTRA MILE!!! My computer part arrived on the Friday before I had to catch an early flight on Monday. Robert worked late that night do the repair, and Mike made a special trip to the shop to meet me during their closed hours to ensure I got it in time! I have used Computer Pro2call before and I’ve always have been satisfied. I certainly will use them again!
My laptop had stopped powering on and, as it was on the older side, I was considering just buying a new one before I decided to take it in to Computer Pro2Call. Robert was immediately very helpful, explaining the pricing and some ideas he had to diagnose the problem. After working on it for a while, sometimes getting it to boot before it stopped working again, he let me know it wouldn't be cost effective to keep trying to fix it, going so far as to find me a listing for the same model laptop that was cheaper than the cost of the replacement motherboard. In the end, I only had to pay the initial $40 for him to look at it, despite the hours of work that went into diagnosing and testing solutions. At one point when it had seemed like the laptop was working again, Robert even took the time to find listings for parts to get my laptop into like-new condition, and I would've happily let him work on that too if the laptop had kept booting normally. All in all, I was very satisfied with the experience even though he wasn't able to fix it. I felt like he cared about helping me for the fairest price possible. I'll be coming back the next time I have computer problems.