Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Business and Technology Services, dba BITS, is a managed service provider located in Redlands, California. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable and secure technology environments. With a focus on customer satisfaction, BITS offers a range of services designed to enhance operational efficiency and protect sensitive data, making them a valuable partner for organizations in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend BITS for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to maintaining security standards, contributing to a positive overall experience.
Service Coverage Area
BITS serves the Redlands area and nearby cities such as Loma Linda, Highland, and San Bernardino. The service area is accessible via major freeways including I-10 and I-215, with local landmarks such as the Redlands Bowl and the University of Redlands.
Pricing Model
The pricing structure at BITS is typically based on a flat monthly fee with tiered options, allowing businesses to choose a plan that best fits their needs. They also offer pricing models based on per user or per device, depending on the service required.
FAQ
What services does Business and Technology Services, dba BITS provide in Redlands, California, and which industries do you specialize in locally?▶
Business and Technology Services, dba BITS offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is Business and Technology Services, dba BITS average response time for tickets in Redlands, California, and do you offer after-hours support?▶
BITS typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure that clients receive assistance whenever needed.
Does Business and Technology Services, dba BITS handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Business and Technology Services, dba BITS is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected according to industry standards.
What does onboarding with Business and Technology Services, dba BITS look like for a new client, and how long does it take?▶
Onboarding with BITS involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Business and Technology Services, dba BITS support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
BITS supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions, ensuring comprehensive IT support for their clients.
How does pricing work with Business and Technology Services, dba BITS and is it per user, per device, or a flat monthly plan?▶
Pricing at BITS is flexible, typically structured as a flat monthly plan with tiered options, as well as per user or per device models, allowing clients to choose the best fit for their needs.
Customer Reviews