Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
SoCal IT Support is a managed service provider based in Rancho Santa Margarita, California, offering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, serving various industries including healthcare, finance, and retail. Their focus is on enhancing operational efficiency and ensuring data security for clients, making them a valuable partner for businesses looking to leverage technology effectively.
Services
- Managed IT services
- Cybersecurity solutions
- Cloud migrations
- Network monitoring
- Help desk support
- Data backups and recovery
Review Summary
Clients frequently highlight SoCal IT Support's responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, providing peace of mind for businesses.
Service Coverage Area
SoCal IT Support serves Rancho Santa Margarita and surrounding areas including Mission Viejo, Lake Forest, and Laguna Niguel. Major freeways include the 5 and 241, with local landmarks such as the Rancho Santa Margarita Lake and the Civic Center.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that include different service tiers to accommodate various business needs.
FAQ
What services does SoCal IT Support provide in Rancho Santa Margarita, California, and which industries do you specialize in locally?▶
SoCal IT Support provides managed IT services, cybersecurity, cloud migrations, and help desk support. They specialize in industries such as healthcare, finance, and retail.
How fast is SoCal IT Support average response time for tickets in Rancho Santa Margarita, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. SoCal IT Support also offers after-hours support for urgent issues.
Does SoCal IT Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, SoCal IT Support provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations.
What does onboarding with SoCal IT Support look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes 2-4 weeks.
What tools and platforms does SoCal IT Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
SoCal IT Support supports a variety of tools including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery using platforms like Datto.
How does pricing work with SoCal IT Support and is it per user, per device, or a flat monthly plan?▶
Pricing is based on a per user or per device model, with options for flat monthly plans that provide different levels of service based on client needs.
Customer Reviews
I highly recommend SoCal IT Support. I couldn’t figure out what was going on with my personal computer and usually rely on my husband’s expertise. When he couldn’t help me, I was at my wit’s end. Damian is a pleasant guy and so easy to work with. He was able to troubleshoot my computer and resolve the problem in a timely manner. I am so happy to have a professional that I can rely on in a pinch. I will definitely use this service in the future.
SoCal IT Support is the best IT support we've ever had. Their expertise, responsiveness, and commitment to understanding our unique needs are unparalleled. They consistently deliver innovative solutions on time and within budget, proactively identifying potential issues before they arise. The team is highly knowledgeable, always available to answer questions, and genuinely invested in our success. I would wholeheartedly recommend them to any business seeking reliable and cutting-edge IT support.
SoCal IT Support has always provided great recommendations for technology solutions for my home and work environments. I have been working with Damian for the past 25 years. He's been wonderful to work with, and very good at keeping up with what's new, with a focus on security and doing things in low-cost ways. He also digs in deep to figure things out when needed.
SoCal IT Support has addressed complex IT related configurations related to switches, routers, firewalls, cloud backups, terminal servers for reducing expenses, and multi platform connectivity (iphones, ipads, ChromeBooks, linux, Windows). We have also used them for designing and acquiring hardware and software components to meet new application deployments to augment our IT staff.
Damian was extremely helpful and thorough when I needed emergency computer support for my small business. I would recommend him to everyone!