Industries Served
RetailHealthcareFinanceEducationHospitality
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceCiscoVMware
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
uBreakiFix – Phone and Computer Repair is a managed service provider located in Rancho Mirage, California, specializing in IT services for local businesses. They offer a range of solutions including device repair, network management, and cybersecurity, aimed at enhancing operational efficiency and security for their clients. With a commitment to quality service, they cater to various industries, ensuring that businesses can rely on them for their technology needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight uBreakiFix's responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure.
Service Coverage Area
uBreakiFix serves Rancho Mirage and nearby areas including Palm Springs, Cathedral City, and Palm Desert. Major freeways include I-10 and CA-111, with local landmarks such as the Rancho Mirage Library and the River at Rancho Mirage.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers to accommodate varying business needs.
FAQ
What services does uBreakiFix – Phone and Computer Repair provide in Rancho Mirage, California, and which industries do you specialize in locally?▶
uBreakiFix offers a variety of IT services including device repair, network management, and cybersecurity. They specialize in serving industries such as retail, healthcare, finance, education, and hospitality.
How fast is uBreakiFix – Phone and Computer Repair average response time for tickets in Rancho Mirage, California, and do you offer after-hours support?▶
The average response time for tickets at uBreakiFix is typically prompt, with many issues addressed within the same business day. They also provide after-hours support for urgent matters.
Does uBreakiFix – Phone and Computer Repair handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, uBreakiFix is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with uBreakiFix – Phone and Computer Repair look like for a new client, and how long does it take?▶
Onboarding with uBreakiFix involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does uBreakiFix – Phone and Computer Repair support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
uBreakiFix supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions, ensuring comprehensive IT support.
How does pricing work with uBreakiFix – Phone and Computer Repair and is it per user, per device, or a flat monthly plan?▶
Pricing at uBreakiFix is generally based on a per user or per device model, with options for flat monthly plans that can include different service tiers to meet diverse business needs.
Customer Reviews
Absolutely amazing customer service and attention to detail. I’m glad I chose this spot in the valley. They got it done in a reasonable time and for a reasonable price definitely will be coming back here with all my electronic issues or products. Five stars all the way. Special thanks to the staff Edgar and Andy for all there help.
I came in with an old Sony Minidisc/CD recorder and Arturo rose to the challenge. He jumped in fearlessly and fixed the failing cd player! A true master of his craft! I couldn’t recommend him more!
Edgar is courteous and professional. He quickly assessed the issue with my broken mobile phone, was patient with my limited technical knowledge, and made sure I filed an insurance claim so the price was right, as well. In and out in 2 hours with quality work and great customer care.
Phone was frozen. Samsung sent us to them under contract. They had to determine if they could fix it via my Google account, otherwise it wasn't covered and I would have to pay. Tim, who has a great speakers voice, got it fixed in less than 30 minutes. They would have received 5 stars, if you guys cleaned the floor and the front door, cause your store is dirty.
Great customer service and very knowledgeable. I dropped off my cracked phone and within 2 hours it was ready with a brand new screen and they added a screen protector. Thank you, Edgar, Arturo, and Andy! Definitely recommend the Palm Desert location.