Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
RackNerd LLC is a managed service provider located in Rancho Cucamonga, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, RackNerd LLC delivers tailored services that meet the unique needs of various industries, ensuring that clients can focus on their core business activities while enjoying reliable IT support.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight RackNerd LLC's responsiveness and reliability in their reviews. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
RackNerd LLC serves the Rancho Cucamonga area and nearby cities such as Ontario, Fontana, and Upland. Major freeways include the I-10 and I-15, with local landmarks like the Victoria Gardens and the Rancho Cucamonga Epicenter.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels to accommodate different business needs.
FAQ
What services does RackNerd LLC provide in Rancho Cucamonga, California, and which industries do you specialize in locally?▶
RackNerd LLC provides a range of IT services including managed endpoints, network monitoring, cloud migrations, and cybersecurity solutions. They specialize in serving industries such as healthcare, finance, retail, and education.
How fast is RackNerd LLC average response time for tickets in Rancho Cucamonga, California, and do you offer after-hours support?▶
RackNerd LLC typically maintains a quick response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does RackNerd LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, RackNerd LLC is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with RackNerd LLC look like for a new client, and how long does it take?▶
Onboarding with RackNerd LLC involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does RackNerd LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
RackNerd LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with RackNerd LLC and is it per user, per device, or a flat monthly plan?▶
Pricing with RackNerd LLC is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews