Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Onward IT is a managed service provider located in Rancho Cucamonga, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that organizations can focus on their core operations while Onward IT manages their technology needs. With a commitment to reliability and customer satisfaction, Onward IT serves various industries, providing tailored services that enhance operational efficiency and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Onward IT's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Onward IT serves the Rancho Cucamonga area and nearby cities such as Ontario, Fontana, and Upland. Major freeways include the I-10 and I-15, with local landmarks like the Victoria Gardens and the Rancho Cucamonga Epicenter.
Pricing Model
Onward IT typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Onward IT provide in Rancho Cucamonga, California, and which industries do you specialize in locally?▶
Onward IT provides a range of services including managed IT support, cybersecurity, cloud migrations, and data backups. They specialize in serving industries such as healthcare, finance, retail, and education.
How fast is Onward IT average response time for tickets in Rancho Cucamonga, California, and do you offer after-hours support?▶
Onward IT typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service for their clients.
Does Onward IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Onward IT provides cybersecurity services that include compliance support for HIPAA and PCI regulations, helping businesses maintain necessary security standards.
What does onboarding with Onward IT look like for a new client, and how long does it take?▶
Onboarding with Onward IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Onward IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Onward IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Onward IT and is it per user, per device, or a flat monthly plan?▶
Onward IT generally uses a flat monthly pricing model with tiered options based on the services provided, allowing clients to choose a plan that fits their specific needs.
Customer Reviews
Prompt service – consistent tracking with your submitted ticket for resolution of issues and excellent customer service. Austin R. has always provided our business with efficiency & high quality work ensuring our office workflow happens smoothly. I would definitely recommend Onward IT for the success of your business.
As always, effectiveness is what makes the difference with Onward. They are committed to meeting needs both current and future and they do it timely, understanding that most businesses, particularly in these times, live or die by their IT. Our company is thriving during COVID, and not in a small part due to Onward.
Effective, Efficient, Practical and Affordable ! Perfect company to partner up and help set up my entire office and wiring needs. Thank you for such a great service.
Onward IT is great to work with. They are very responsive and offer a convenient way to track requests, making sure that nothing gets lost in the shuffle.
When I have connection issues Onward IT response is quick and professional and they achieve results.