Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
BigO Services is a managed service provider located in Rancho Cucamonga, California, offering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, catering to various industries including healthcare, finance, and retail. With a focus on enhancing operational efficiency and security, BigO Services delivers tailored solutions that meet the unique needs of their clients.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend BigO Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
BigO Services serves Rancho Cucamonga and nearby areas including Ontario, Fontana, Upland, and Claremont. The service area is accessible via major freeways such as I-10 and I-15, with local landmarks like the Victoria Gardens and the Rancho Cucamonga Epicenter.
Pricing Model
BigO Services typically operates on a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does BigO Services provide in Rancho Cucamonga, California, and which industries do you specialize in locally?▶
BigO Services provides a range of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is BigO Services average response time for tickets in Rancho Cucamonga, California, and do you offer after-hours support?▶
BigO Services maintains an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does BigO Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, BigO Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with BigO Services look like for a new client, and how long does it take?▶
Onboarding with BigO Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the requirements.
What tools and platforms does BigO Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
BigO Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with BigO Services and is it per user, per device, or a flat monthly plan?▶
BigO Services utilizes a flat monthly pricing model with tiered options based on the services provided. This allows businesses to choose a plan that best fits their needs.
Customer Reviews
I would highly recommend Big O Services. They have been amazing support for my business. My staff or myself can reach out at anytime and we always receive fast professional support. Michael is amazing and most important, trustworthy. Which is a priceless asset in today business. I have referred many other companies to Big O Services and they have received the same amazing support. If you are thinking about hiring Big O Services, I would say go for it. You will never regret it!
I was having problems with my computer's suuuuuuppppeeerrr slow start up. BigO was able to login remotely and address the issues in no time. Computer was running much faster (from a 20 minute start up to about 2 minutes). They suggested an upgrade to an SSD hard drive and more RAM and now I am up and running in less than 30 seconds! 5 stars!!! If you are having computer issues definitely give these guys a call! They saved my sanity.
Excellent and prompt services. Best prices around. What I love most is the remote capabilities and professionalism that Michael pours into every customer experience. Definitely recommend his services!
Nuestra Gente magazine is a business that depends on its entire process on computers, and we have trusted BigO for many years in all of our needs on: IT support, Security, Backups and phones systems, excellent customer service, Nuestra Gente greatly recommends BigO Services
My business, Michael Rolfing DDS, depends on working computers every second….The Big O and Michael have always been there to keep us running smoothly the last 15 years….Whenever we have a computer issue I know I can depend on them to get us running again asap and with reasonable pricing…I donno why anyone would go anywhere else I HIGHLY RECOMMEND THEM