Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Secure Smart Office is a managed service provider located in Ramona, California, specializing in IT services for local businesses. They offer a range of solutions including cybersecurity, network management, and cloud services, aimed at enhancing operational efficiency and security for their clients. By leveraging advanced technology and expert support, Secure Smart Office helps businesses in the region thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Secure Smart Office's responsiveness and reliability in managing IT needs. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Secure Smart Office serves the Ramona area and nearby cities such as Escondido, San Marcos, and Poway. Major freeways include Interstate 15 and State Route 67, with local landmarks like the Ramona Grasslands Preserve.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Secure Smart Office provide in Ramona, California, and which industries do you specialize in locally?▶
Secure Smart Office provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Secure Smart Office average response time for tickets in Ramona, California, and do you offer after-hours support?▶
Secure Smart Office typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure continuous service for their clients.
Does Secure Smart Office handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Secure Smart Office provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that client data is secure and meets industry standards.
What does onboarding with Secure Smart Office look like for a new client, and how long does it take?▶
Onboarding with Secure Smart Office involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Secure Smart Office support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Secure Smart Office supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Secure Smart Office and is it per user, per device, or a flat monthly plan?▶
Pricing at Secure Smart Office is generally based on a per user or per device model, with options for flat monthly plans that can be customized to fit the specific needs of each client.
Customer Reviews
Secure Smart Office has been the perfect IT solution for my small business. They’ve helped create a secure and stable tech setup that I can truly rely on. Their team is responsive, knowledgeable, and genuinely easy to work with. Best of all, their services are affordableâ€â€especially for the level of support and peace of mind they provide. Highly recommend for any small business owner looking for dependable IT help!
We learned the hard way. After dealing with a cyber security issue, we realized we needed professional, outside help. I interviewed several companies but these guys were so forthright, clear, and helpful, it made the decision easy. And, now I'm comfortable know we have true experts supporting our team. The price for this level of trust and security is worth it, because now I sleep better.
They are sharp, ethical, and take their work seriously. If you are looking for a cybersecurity team that values service and integrity, you will be in excellent hands with Secure Smart Office.