Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Mister Whatever is a managed service provider located in Ramona, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Mister Whatever aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Mister Whatever for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Mister Whatever serves the Ramona area and nearby cities such as Escondido, San Marcos, and Poway. The business is conveniently located near Highway 67 and is close to local landmarks like the Ramona Town Hall.
Pricing Model
Mister Whatever utilizes a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Mister Whatever provide in Ramona, California, and which industries do you specialize in locally?▶
Mister Whatever provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Mister Whatever average response time for tickets in Ramona, California, and do you offer after-hours support?▶
Mister Whatever typically responds to support tickets within a few hours during business hours. They also offer after-hours support for urgent issues.
Does Mister Whatever handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Mister Whatever has expertise in cybersecurity and compliance, including HIPAA and PCI standards, ensuring that client data is secure and compliant.
What does onboarding with Mister Whatever look like for a new client, and how long does it take?▶
Onboarding with Mister Whatever involves an initial assessment, followed by the implementation of services tailored to the client's needs. This process typically takes a few weeks.
What tools and platforms does Mister Whatever support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Mister Whatever supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions.
How does pricing work with Mister Whatever and is it per user, per device, or a flat monthly plan?▶
Mister Whatever offers a flat monthly pricing model with tiered options based on the services selected, allowing for flexibility in pricing based on user and device needs.
Customer Reviews
I'm happy to provide this reference for Justin and his Mr. Whatever team. During construction of my home in a new development in San Diego, they pre-wired the house for a complete smart home system, including home theater and security. They did a great job planning and completing the project. Since construction has been completed, they have installed and set up the first phases of the system. They have been timely and on budget, and addressed any issues promptly.
We have been having internet connectivity problems for a while. ATT was never able to solve our issues, even though they did try. Justin was recommended by a neighbor and he solved our problem within an hour by changing our router to superior one. We haven't had any issues since. We highly recommend him.
I had Justin come to my home in August of 2022 to help me with getting my pre-wired sound system working in my home, and also taking to him about my wireless system and possibly mounting a tv. I made it very clear that my absolute main concern was getting the sound system up and running. He did a home inspection and AFTER the inspection, he told me there was a $100 charge for him to come do a walk-through. On the positive side, he said that the $100 charge would be deducted from any work I choose to have them do. After about a week or so, he sent me an email estimate. The estimate was a very high estimate that only showed hanging the bedroom tv and running a new Ethernet cable. Nothing about the speakers. I sent an email back the very next day, no response. That was august 25th. I then sent a follow up email on August 29th, September 18th, Oct 1st and Nov 11th. He has never once replied! Absolutely ridiculous! I don’t believe a company that specializes in dealing with smart home stuff and internet things is unable to reply to an email. Basically stole my $100 to come by my home and then ghosted me. I highly recommend anyone looking for a company to fix their home security, automation and network needs, keep looking! According to the estimate I received, they only wanted to pick and choose the things that they can easily do and charge a huge amount for! I never leave negative reviews because i know how it can impact a small business. That is why i waited four months to leave this review. I wanted to give him the opportunity to respond back to me. Highly highly dissatisfied with Mister Whatever.
Mister Whatever is great! Justin and his team are reliable and always very responsive whenever we need something. We would recommend him highly for anyone needing IT services.
Justin implemented our whole-house sound including multiple independent zones, outdoor family room big-screen with surround sound, and multiple TIVOs, all controlled by a single iPhone app. We are enjoying our home like never before.