Industries Served
HealthcareFinanceManufacturingRetailEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Resolve IT 365 is a managed service provider located in Poway, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and security, Resolve IT 365 serves various industries, providing tailored support that enhances productivity and operational efficiency.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Resolve IT 365 for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Resolve IT 365 serves Poway and surrounding areas including Rancho Bernardo, Escondido, and San Diego. Major freeways nearby include Interstate 15 and State Route 67, with local landmarks such as the Poway Center for the Performing Arts.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Resolve IT 365 provide in Poway, California, and which industries do you specialize in locally?▶
Resolve IT 365 offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Resolve IT 365 average response time for tickets in Poway, California, and do you offer after-hours support?▶
The average response time for tickets at Resolve IT 365 is typically within a few hours. They also provide after-hours support to ensure that clients receive assistance when needed.
Does Resolve IT 365 handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Resolve IT 365 is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Resolve IT 365 look like for a new client, and how long does it take?▶
Onboarding with Resolve IT 365 involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Resolve IT 365 support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Resolve IT 365 supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Resolve IT 365 and is it per user, per device, or a flat monthly plan?▶
Pricing at Resolve IT 365 is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews
Our business faced a potential disaster when our entire network was hit by the crowdstrike debacle. Resolve ITs support was on-site the same day and started restoring things quickly. We avoided costly downtime and kept our customers happy. Thank you!
We don’t need to call often but when we do Resolve is always quick to answer and our issues are solved very quickly.