Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
centrexIT is a managed service provider based in Poway, California, specializing in IT solutions for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency and security. By leveraging advanced technology and expert support, centrexIT helps organizations streamline their IT infrastructure, ensuring reliability and performance across various sectors.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight centrexIT's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
centrexIT serves Poway and surrounding areas including Rancho Bernardo, Escondido, and San Diego. Major freeways in the vicinity include Interstate 15 and State Route 67, with local landmarks such as Lake Poway and the Poway Center for the Performing Arts.
Pricing Model
centrexIT employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to scale their IT support according to their needs.
FAQ
What services does centrexIT provide in Poway, California, and which industries do you specialize in locally?▶
centrexIT provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, and retail.
How fast is centrexIT average response time for tickets in Poway, California, and do you offer after-hours support?▶
centrexIT typically responds to support tickets within a few hours. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does centrexIT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, centrexIT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with centrexIT look like for a new client, and how long does it take?▶
Onboarding with centrexIT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does centrexIT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
centrexIT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with centrexIT and is it per user, per device, or a flat monthly plan?▶
centrexIT uses a flat monthly pricing model with tiered options based on the services provided. This allows businesses to choose a plan that best fits their needs.
Customer Reviews
Hi, I love our IT team at MAAC. Whenever we send a ticket, we get help right away or as soon as possible. Not only when we send a ticket, but also in person, Meredith and Marc are always willing to help us if they are available. And they follow up with the instructions too (if it was done virtually), to see if we get it done. Our IT team is accountable, they quietly support us anytime we need help. I love it. I had a very good experience with Travis too, helping me with my laptop remotely. Thank you so much. We appreciate your help.
My company has been utilizing the services of centrexIT for many years, and I'm happy to say we have made the right decision! All experiences with the team have been professional, courteous, timely, and especially informational. They take the time to explain the 'how's' and 'why's' and do not assume everyone has the same IT brain – which I personally appreciate. They are a breath of fresh air and always go above and beyond for each one of my team members. I highly recommend the centrexIT team! Keep up the great work!
Every time I've had to contact centrexIT to resolve an issue I am always very grateful for the service they provide. Both of the gentlemen (Johnny and Robert) I've interacted with are always an absolute pleasure. They're always happy to assist, lend a hand as quickly as possible, and are very efficient at doing what they do. Thank you guys for doing great things all day everyday.
we really appreciate the quick turnaround on laptops for our two new employees. Our new hire was able to hit the ground running this morning because of the efforts of Tim to deliver the laptops to our office, and Headi (SP?) to finish the provisioning yesterday. thank you!
CentrexIT has been our IT provider for about 3 years. Francisco and his team are very responsive and helpful when we encounter an issue. Their support team is efficient in determining any issues and resolving them quickly so we can get back up and running! They have established a great team of professionals at CentrexIT. Highly Recommended!