Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Mysupportwire – Computer support and services is a managed service provider based in Pomona, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in a range of services including network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT issues. By leveraging advanced technology and industry best practices, Mysupportwire aims to enhance operational efficiency and security for businesses in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight Mysupportwire's responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, providing peace of mind for businesses relying on their services.
Service Coverage Area
Mysupportwire serves businesses in Pomona and surrounding areas including Claremont, La Verne, and Chino. The service area is easily accessible via major freeways such as the 10 and 60, and is near landmarks like the Pomona Fairplex.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Mysupportwire – Computer support and services provide in Pomona, California, and which industries do you specialize in locally?▶
Mysupportwire offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Mysupportwire – Computer support and services average response time for tickets in Pomona, California, and do you offer after-hours support?▶
Mysupportwire typically maintains a rapid response time for support tickets, ensuring minimal downtime for clients. They also provide after-hours support to address urgent issues.
Does Mysupportwire – Computer support and services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Mysupportwire is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Mysupportwire – Computer support and services look like for a new client, and how long does it take?▶
Onboarding with Mysupportwire involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Mysupportwire – Computer support and services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Mysupportwire supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Mysupportwire – Computer support and services and is it per user, per device, or a flat monthly plan?▶
Pricing at Mysupportwire is generally based on a per user or per device model, with options for flat monthly plans that can be customized according to the client's specific needs.
Customer Reviews