Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCompTIA Security+Cisco CertifiedVMware Certified Professional
Overview
Medicus IT is a managed service provider based in Petaluma, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Medicus IT aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Common themes in reviews for Medicus IT include their responsiveness and reliability in addressing client needs. Customers appreciate the strong communication and commitment to security. Overall, the service is noted for its professionalism and effectiveness.
Service Coverage Area
Medicus IT serves Petaluma and surrounding areas including Santa Rosa, Novato, and Rohnert Park. The service area is accessible via major freeways such as Highway 101 and Highway 116, with landmarks like the Petaluma River and the historic downtown district.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Medicus IT provide in Petaluma, California, and which industries do you specialize in locally?▶
Medicus IT provides a range of managed IT services including network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, and retail.
How fast is Medicus IT average response time for tickets in Petaluma, California, and do you offer after-hours support?▶
Medicus IT typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Medicus IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Medicus IT provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for clients in relevant industries.
What does onboarding with Medicus IT look like for a new client, and how long does it take?▶
Onboarding with Medicus IT involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Medicus IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Medicus IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Medicus IT and is it per user, per device, or a flat monthly plan?▶
Pricing with Medicus IT is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to fit the specific needs of businesses.
Customer Reviews