Industries Served
HealthcareFinanceRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
Matthew IT Services is a managed service provider based in Petaluma, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, Matthew IT Services serves various industries, providing tailored support to meet specific needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Matthew IT Services. Reviews often mention effective communication and a strong focus on security, contributing to a positive overall experience.
Service Coverage Area
Matthew IT Services serves Petaluma and surrounding areas including Santa Rosa, Rohnert Park, and Novato. Major freeways in the vicinity include Highway 101 and Highway 116, with local landmarks such as the Petaluma River and the historic downtown area.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to the needs of each client.
FAQ
What services does Matthew IT Services provide in Petaluma, California, and which industries do you specialize in locally?▶
Matthew IT Services provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, retail, and manufacturing.
How fast is Matthew IT Services average response time for tickets in Petaluma, California, and do you offer after-hours support?▶
Matthew IT Services typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Matthew IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Matthew IT Services is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Matthew IT Services look like for a new client, and how long does it take?▶
Onboarding with Matthew IT Services involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Matthew IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Matthew IT Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Matthew IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing at Matthew IT Services is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the specific needs of each client.
Customer Reviews