Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Guru IT Solutions is a managed service provider located in Petaluma, California, specializing in IT support for small to medium-sized businesses. They offer a range of services designed to enhance operational efficiency and security for local enterprises. With a focus on reliability and customer satisfaction, Guru IT Solutions aims to empower businesses by providing tailored IT solutions that meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Guru IT Solutions for their responsiveness and reliability in managing IT needs. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Guru IT Solutions serves the Petaluma area and nearby cities such as Santa Rosa, Novato, and Rohnert Park. The service area is accessible via major freeways including Highway 101 and Highway 116, with local landmarks such as the Petaluma River and the historic downtown district.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers. This flexibility allows businesses to choose a model that best fits their budget and needs.
FAQ
What services does Guru IT Solutions provide in Petaluma, California, and which industries do you specialize in locally?▶
Guru IT Solutions provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Guru IT Solutions average response time for tickets in Petaluma, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Guru IT Solutions also offers after-hours support to ensure clients receive assistance when needed.
Does Guru IT Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Guru IT Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Guru IT Solutions look like for a new client, and how long does it take?▶
Onboarding with Guru IT Solutions involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Guru IT Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Guru IT Solutions supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Guru IT Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing with Guru IT Solutions can be structured on a per user or per device basis, as well as through flat monthly plans that offer different service tiers to accommodate varying business needs.
Customer Reviews