Industries Served
HealthcareFinanceManufacturingRetailEducation
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
WTC – Managed IT Services provides comprehensive IT solutions tailored for local businesses in Paso Robles, California. They specialize in managed services, cybersecurity, and IT support, ensuring that clients can focus on their core operations without worrying about technology challenges. With a commitment to reliability and responsiveness, WTC serves various industries, enhancing operational efficiency and security for its clients.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight WTC's responsiveness and reliability in handling IT issues. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
WTC – Managed IT Services serves Paso Robles and nearby areas including Atascadero, Templeton, and San Luis Obispo. Major freeways include US-101 and CA-46, with local landmarks such as the Paso Robles Inn and the California Mid-State Fair.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does WTC – Managed IT Services provide in Paso Robles, California, and which industries do you specialize in locally?▶
WTC – Managed IT Services offers a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is WTC – Managed IT Services average response time for tickets in Paso Robles, California, and do you offer after-hours support?▶
WTC typically maintains a fast response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure continuous service.
Does WTC – Managed IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, WTC – Managed IT Services is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with WTC – Managed IT Services look like for a new client, and how long does it take?▶
Onboarding with WTC involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does WTC – Managed IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
WTC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and solutions for backups and disaster recovery, ensuring comprehensive IT management.
How does pricing work with WTC – Managed IT Services and is it per user, per device, or a flat monthly plan?▶
WTC's pricing model typically includes options for per-user or per-device billing, as well as flat monthly plans that can be tailored to the specific needs of clients.
Customer Reviews
WTC has been a wonderful addition to our company! Having had two previous vendors for our IT issues I can honestly say they are just the best. Always available to help on any issues we have and have supplied us with fantastic security.
WTC is a great partner to us! They are reliable and easy to work with.
Will, Tom, Heather and the entire WTC team have been an integral part of helping me understand the importance of a cloud based system, the importance of cyber security, and managing the day to day IT needs for my company. The cloud based system was vital in the day to day operations of my company during the COVID shut down period. I highly recommend them.
Since joining the WTC Team of experts our comfort level has reached an all-new level. Knowlege, availability, response, + monthly newsletters of new ways to keep our computers and server safe, are just a few of the many joys you will discover if you have the opportunity to rely on this great company.
WTC is a pretty good company to work with. We have contracted with WTC for 5+ years now. They are always proactive and professional in their approach to solutions in the IT and business technology realm.