Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Techmedics is a managed service provider based in Pasadena, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries. With a focus on reliability and customer satisfaction, Techmedics aims to empower organizations by providing tailored technology support and strategic IT management.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Techmedics' responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong emphasis on security, ensuring peace of mind for businesses.
Service Coverage Area
Techmedics serves Pasadena and surrounding areas including Arcadia, South Pasadena, Altadena, and Glendale. Major freeways include the I-210 and I-134, with local landmarks such as the Pasadena City Hall and the Norton Simon Museum.
Pricing Model
Techmedics employs a flexible pricing structure, typically based on a per user or per device model. They also offer flat monthly plans with tiered options to suit different business needs.
FAQ
What services does Techmedics provide in Pasadena, California, and which industries do you specialize in locally?▶
Techmedics offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and education.
How fast is Techmedics average response time for tickets in Pasadena, California, and do you offer after-hours support?▶
Techmedics typically responds to support tickets within a few hours. They also provide after-hours support to ensure that client needs are met promptly.
Does Techmedics handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Techmedics is experienced in managing cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Techmedics look like for a new client, and how long does it take?▶
Onboarding with Techmedics involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Techmedics support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Techmedics supports a range of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Techmedics and is it per user, per device, or a flat monthly plan?▶
Techmedics offers flexible pricing options, typically based on a per user or per device model, along with flat monthly plans that can be tailored to fit different business requirements.
Customer Reviews
We partnered with Techmedics to move our company to Microsoft 365 and for ongoing managed IT support. The transition was seamless  well-managed, clearly communicated, and handled with real professionalism. Their team is responsive, easy to work with, and knows their stuff. It made a big difference for our staff. Since bringing them on as our MSP, we’ve had real peace of mind and noticeable improvements in how we run IT day to day.
Techmedics has been an amazing IT service provider, truly the best IT firm that has ever supported any of my businesses. They have delivered on all promises, within the timeline provided, and within the budget. They are professional, friendly, courteous, highly skilled and very easy to work with. I HIGHLY recommend Techmedics as your IT service provider.
Techmedics has been a game-changer for my beauty tech business! Their managed IT services keeps everything running smoothly and does everything like we have our own IT department in-house. The staff at Techmedics resolves our issues quickly and also provides us with strategic technology guidance, making them a true partner in our success.
The Techmedics team is awesome! Whenever we reach out for desktop support, they respond quickly and work efficiently to fix the issue. Their people communicate well, are courteous and friendly. We love Techmedics!
Techmedics customer service is second to none! Their staff is not only friendly but also highly skilled. They help us understand IT and how to use it to run our business more efficiently. We highly recommend Techmedics for your IT needs.