Small Business Development Center – SBDC At Pasadena City College in Pasadena, California – Managed Service Provider
Industries Served
HealthcareRetailEducationFinanceManufacturing
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview

Small Business Development Center – SBDC At Pasadena City College provides comprehensive IT services to local businesses in Pasadena and surrounding areas. They specialize in managed IT solutions, cybersecurity, and business continuity planning, ensuring that clients can focus on their core operations while maintaining secure and efficient technology environments. Their expertise supports various industries, enhancing productivity and operational resilience for small to medium-sized enterprises.

Services
  • Managed IT services
  • Cybersecurity solutions
  • Network monitoring
  • Data backups and recovery
  • Cloud services
  • Help desk support
Review Summary

Clients frequently highlight the responsiveness and reliability of Small Business Development Center. Reviews often mention effective communication and a strong focus on security, contributing to a high level of customer satisfaction.

Service Coverage Area

Small Business Development Center serves Pasadena and nearby cities such as Arcadia, South Pasadena, and Glendale. The center is conveniently located near the 210 and 134 freeways, close to landmarks like the Pasadena City Hall and the Norton Simon Museum.

Pricing Model

The pricing model is typically structured on a flat monthly basis with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.

FAQ

Small Business Development Center offers managed IT services, cybersecurity, network monitoring, and data backup solutions. They specialize in supporting industries such as healthcare, retail, education, finance, and manufacturing.

The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues, ensuring clients receive timely assistance.

Yes, Small Business Development Center is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.

Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.

They support a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.

Pricing is generally structured as a flat monthly plan with tiered options based on the services selected, allowing flexibility for businesses to choose what best fits their needs.

Customer Reviews

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