Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+Google Workspace Certified
Overview
Richard's Tech Support is a managed service provider located in Pasadena, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions including network management, cybersecurity, and cloud services. By focusing on the unique needs of small to medium-sized enterprises, Richard's Tech Support delivers reliable and efficient technology solutions that enhance productivity and security for their clients.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Richard's Tech Support for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Richard's Tech Support serves Pasadena and nearby areas including Arcadia, South Pasadena, and Glendale. Major freeways in the vicinity include the I-210 and I-134, with local landmarks such as the Pasadena City Hall and the Norton Simon Museum.
Pricing Model
The pricing structure at Richard's Tech Support is typically based on a flat monthly fee with tiered options available. This model allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Richard's Tech Support provide in Pasadena, California, and which industries do you specialize in locally?▶
Richard's Tech Support provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Richard's Tech Support average response time for tickets in Pasadena, California, and do you offer after-hours support?▶
Richard's Tech Support typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does Richard's Tech Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Richard's Tech Support is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Richard's Tech Support look like for a new client, and how long does it take?▶
Onboarding with Richard's Tech Support involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Richard's Tech Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Richard's Tech Support supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Richard's Tech Support and is it per user, per device, or a flat monthly plan?▶
Pricing at Richard's Tech Support is generally structured as a flat monthly plan, allowing businesses to choose from different tiers based on their specific needs, rather than being charged per user or device.
Customer Reviews