Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
MyCleanID is a managed service provider based in Pasadena, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while MyCleanID manages their IT infrastructure. With a commitment to reliability and responsiveness, they serve various industries, providing tailored support to meet unique business needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight MyCleanID's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
MyCleanID serves Pasadena and surrounding areas including Arcadia, South Pasadena, and Glendale. Major freeways nearby include the I-210 and I-134, with landmarks such as the Pasadena City Hall and the Norton Simon Museum.
Pricing Model
MyCleanID typically operates on a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively for their IT needs.
FAQ
What services does MyCleanID provide in Pasadena, California, and which industries do you specialize in locally?▶
MyCleanID provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is MyCleanID average response time for tickets in Pasadena, California, and do you offer after-hours support?▶
MyCleanID typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does MyCleanID handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, MyCleanID is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with MyCleanID look like for a new client, and how long does it take?▶
Onboarding with MyCleanID involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the setup.
What tools and platforms does MyCleanID support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
MyCleanID supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with MyCleanID and is it per user, per device, or a flat monthly plan?▶
MyCleanID generally offers a flat monthly pricing model with tiered options based on the services provided, allowing clients to choose a plan that best fits their needs.
Customer Reviews