Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ITECH 2 is a managed service provider located in Pasadena, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and security, ITECH 2 serves various industries, providing tailored support to meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight ITECH 2's responsiveness and reliability in managing their IT needs. The team is praised for their effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
ITECH 2 serves Pasadena and surrounding areas including Glendale, South Pasadena, Arcadia, and La Cañada Flintridge. Major freeways nearby include the I-210 and I-134, with local landmarks such as the Pasadena Playhouse and the Norton Simon Museum.
Pricing Model
ITECH 2 offers a flexible pricing structure that can be based on a per user or per device model, as well as flat monthly plans with different service tiers to accommodate various business needs.
FAQ
What services does ITECH 2 provide in Pasadena, California, and which industries do you specialize in locally?▶
ITECH 2 provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, retail, and education.
How fast is ITECH 2 average response time for tickets in Pasadena, California, and do you offer after-hours support?▶
ITECH 2 typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance whenever needed.
Does ITECH 2 handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ITECH 2 is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with ITECH 2 look like for a new client, and how long does it take?▶
Onboarding with ITECH 2 involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does ITECH 2 support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ITECH 2 supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with ITECH 2 and is it per user, per device, or a flat monthly plan?▶
ITECH 2 offers flexible pricing options that can be structured per user, per device, or as a flat monthly plan, allowing businesses to choose the model that best fits their needs.
Customer Reviews