Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
CentraLink is a managed service provider located in Pasadena, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and responsiveness, CentraLink aims to empower organizations by providing tailored technology support and strategic IT planning.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight CentraLink's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
CentraLink serves Pasadena and nearby areas including Altadena, South Pasadena, San Marino, and Glendale. Major freeways include the I-210 and I-134, with local landmarks such as the Pasadena City Hall and the Norton Simon Museum.
Pricing Model
CentraLink offers flexible pricing structures, typically based on a per user or per device model. They may also provide flat monthly plans with tiered options to suit different business needs.
FAQ
What services does CentraLink provide in Pasadena, California, and which industries do you specialize in locally?▶
CentraLink provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is CentraLink average response time for tickets in Pasadena, California, and do you offer after-hours support?▶
CentraLink typically maintains a rapid response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure continuous service.
Does CentraLink handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, CentraLink is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with CentraLink look like for a new client, and how long does it take?▶
Onboarding with CentraLink involves an initial assessment, followed by the implementation of tailored IT solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does CentraLink support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
CentraLink supports a wide range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with CentraLink and is it per user, per device, or a flat monthly plan?▶
CentraLink's pricing is flexible, typically based on a per user or per device model, with options for flat monthly plans to accommodate different business requirements.
Customer Reviews
We have been working with CentraLink for over 20 years, and have been very happy with their teams and performance. CentraLink has worked on many enterprise projects saving millions of dollars for us, and has delivered on every promise on-time or ahead of schedule. Their teams are experts in what they do, and know how to simplify complex management or technology problems! Highly recommended.
I had the pleasure of working closely with the CentraLink team, and it was an outstanding experience. Their professionalism, quick response times, and clear feedback played a key role in the success of our project. It was a true pleasure collaborating with Armen and his team
What do I love about this firm? Everything!! I appreciate their professionalism and more impressive is their creative solutions to even the most challenging and/or complicated business cases. They are quite simply… game changers!
You can't go wrong with Centralink! I have had the pleasure of working with Armen and Juan. They are personable, proactive and each project is laid out clearly with a timeline and cost which eliminates any surprises. Their communication is quick and clear and they are fun to work with. We are very appreciative of their expert knowledge and support over the past 10+ years!
I had a fantastic experience with CentraLink. Their team is personable, easy to reach, and highly knowledgeable. They guided us through the process with clear communication and delivered successful results. Highly recommend!