AJCCTECH

AJCCTECH in Pasadena, California – Managed Service Provider
IT Services
Overall Rating: 5.0
( Total Reviews: 118.0 )
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Industries Served
HealthcareFinanceEducationRetailManufacturing
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview

AJCCTECH is a managed service provider based in Pasadena, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while AJCCTECH manages their IT infrastructure. With a commitment to reliability and customer satisfaction, AJCCTECH serves various industries, helping organizations enhance their operational efficiency and security.

Services
  • Managed endpoints
  • Network monitoring
  • Cloud migrations
  • Help desk support
  • Cybersecurity solutions
  • Data backups
Review Summary

Clients frequently highlight AJCCTECH's responsiveness and reliability in managing IT needs. The team is praised for their effective communication and commitment to security, ensuring peace of mind for businesses.

Service Coverage Area

AJCCTECH serves Pasadena and surrounding areas including Altadena, South Pasadena, and Glendale. Major freeways nearby include the I-210 and I-134, with landmarks such as the Pasadena City Hall and the Rose Bowl.

Pricing Model

AJCCTECH typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving tailored IT support.

FAQ

AJCCTECH provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.

AJCCTECH aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure continuous service.

Yes, AJCCTECH is experienced in managing cybersecurity and compliance requirements for both HIPAA and PCI, helping businesses meet necessary regulations.

Onboarding with AJCCTECH involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.

AJCCTECH supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.

AJCCTECH typically uses a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that best fits their needs.

Customer Reviews

My husband and I have used AJCCTECH for at least ten years or more. Dustin, the person we have worked with has an approachable nature and strong interpersonal skills which creates a comfortable environment when reaching out with our IT problems. He has always answered our calls in a timely manner. Dustin has worked with us over the phone, online, or in the office, whichever is most convenient for us. Dustin's performance is outstanding, with great ability to work on simple problems as well as analyzing complex situations, always making well-informed decisions leading to successful outcomes. AJCCTECH is a small business but you get the best personal service you could ask for. They go above and beyond your expectations. You will not be disappointed having them as your IT support.

AJCCTECH has been our go-to for all our computer needs. Dustin really cares about his clients and it shows in the quality of care he give to each project. He's honest and we trust him completely with our computers and tech needs. Can't recommend his services enough. It gives us great peace of mind to work with someone who we trust and respect. Five stars aren't really enough!

Seriously – I don’t usually leave reviews, but this was a stellar experience and my new go-to for future computer needs. After calling and trying a few other places, I found this place online and also gave them a call to inquire about fixing my broken laptop. Dustin almost immediately returned my call; he was so fast, I didn’t even have a chance to text or email. He was extremely helpful, cordial, responsive, and knowledgeable about the issue, and he gave great advice and recommendations for repair. He truly went above and beyond to help, and his honest feedback and assessment were really appreciated as a fellow business owner; I can tell when a fellow owner truly cares about their work and clients/customers, and Dustin truly has this in spades. Look no further than this spot, and help support small business!

I love counting with AJCCTECH because they are kind, patient, understanding, smart, fast, professional, and most importantly very honest. I been counting and trusting them for almost 15 years and I will not go to any other computer specialist because I am so comfortable going to Dustin (AJCCTECH). I love how he treats his customers and making us feel like we are family. I appreciate him and his professional job. I’m so proud of him and I will definitely recommend him to all of my family and friends, because he is the best doctor for all of my devices. God bless him always. P.S. I’ll give him 7 starts if I can. 👏🏻👏🏻👏🏻🙏🏻🌹

Dustin is an extremely professional worker who not only provides excellent knowledge in his expertise, but also gives a very friendly service. During my appointment, I had initially thought my computer was malfunctioning, but thankfully he was able to run diagnostics at a very low price. I highly recommend Dustin to anyone who needs help with computer repairs.