Industries Served
HealthcareEducationFinanceTechnologyRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
SimplyUp is a managed service provider located in Palo Alto, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions including network monitoring, cybersecurity, and cloud migrations. By focusing on the unique needs of their clients, SimplyUp delivers reliable and efficient IT support, helping businesses enhance productivity and security in an increasingly digital landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently commend SimplyUp for their responsiveness and reliability. The team is noted for effective communication and a strong emphasis on security, ensuring that businesses feel supported and protected.
Service Coverage Area
SimplyUp serves Palo Alto and surrounding areas including Mountain View, Menlo Park, and Stanford. Major freeways in the vicinity include US-101 and CA-82, with local landmarks such as Stanford University and the Palo Alto Baylands.
Pricing Model
SimplyUp offers a flexible pricing structure that can be tailored to client needs, typically based on a per user or per device model. They also provide flat monthly plans with tiered options for different service levels.
FAQ
What services does SimplyUp provide in Palo Alto, California, and which industries do you specialize in locally?▶
SimplyUp provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, education, finance, technology, and retail.
How fast is SimplyUp average response time for tickets in Palo Alto, California, and do you offer after-hours support?▶
SimplyUp maintains an average response time that is competitive within the industry. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does SimplyUp handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, SimplyUp is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected according to industry standards.
What does onboarding with SimplyUp look like for a new client, and how long does it take?▶
Onboarding with SimplyUp involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does SimplyUp support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
SimplyUp supports a variety of tools and platforms including Microsoft 365, Google Workspace, and solutions for backups and disaster recovery, ensuring comprehensive IT support for their clients.
How does pricing work with SimplyUp and is it per user, per device, or a flat monthly plan?▶
SimplyUp offers a flexible pricing model that can be based on a per user or per device structure, as well as flat monthly plans with different tiers to suit various business needs.
Customer Reviews