Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCisco PartnerCompTIA Security+
Overview
Hooper Information Tech Inc is a managed service provider located in Palmdale, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliable support and innovative technology, they aim to empower businesses to thrive in a digital landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Hooper Information Tech Inc for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Hooper Information Tech Inc serves Palmdale and nearby areas such as Lancaster, Quartz Hill, and Rosamond. The service area is accessible via major freeways including the 14 and 138, with local landmarks like the Antelope Valley Mall and Palmdale Regional Medical Center.
Pricing Model
The pricing structure at Hooper Information Tech Inc is typically based on a flat monthly fee with tiered options, allowing businesses to choose a plan that best fits their needs. They also offer pricing models based on per user or per device.
FAQ
What services does Hooper Information Tech Inc provide in Palmdale, California, and which industries do you specialize in locally?▶
Hooper Information Tech Inc provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Hooper Information Tech Inc average response time for tickets in Palmdale, California, and do you offer after-hours support?▶
Hooper Information Tech Inc typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Hooper Information Tech Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Hooper Information Tech Inc is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with Hooper Information Tech Inc look like for a new client, and how long does it take?▶
Onboarding with Hooper Information Tech Inc involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Hooper Information Tech Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Hooper Information Tech Inc supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Hooper Information Tech Inc and is it per user, per device, or a flat monthly plan?▶
Pricing at Hooper Information Tech Inc is flexible, typically offered as a flat monthly plan with tiered options, as well as per user or per device models, allowing clients to choose what best fits their needs.
Customer Reviews