Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Data Recoup is a managed service provider located in Palmdale, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a commitment to reliability and customer satisfaction, Data Recoup helps businesses navigate the complexities of technology, ensuring they can focus on their core operations.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Data Recoup for their responsiveness and reliability in managing IT needs. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
Data Recoup serves Palmdale and surrounding areas including Lancaster, Quartz Hill, and Acton. Major freeways in the vicinity include the 14 and 138, with local landmarks such as the Antelope Valley Mall and the Palmdale Amphitheater.
Pricing Model
Data Recoup typically employs a flat monthly pricing model with tiered options based on the level of service required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Data Recoup provide in Palmdale, California, and which industries do you specialize in locally?▶
Data Recoup provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and retail.
How fast is Data Recoup average response time for tickets in Palmdale, California, and do you offer after-hours support?▶
Data Recoup aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Data Recoup handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Data Recoup has expertise in cybersecurity and compliance, including handling requirements for HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Data Recoup look like for a new client, and how long does it take?▶
Onboarding with Data Recoup involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Data Recoup support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Data Recoup supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Data Recoup and is it per user, per device, or a flat monthly plan?▶
Data Recoup generally uses a flat monthly pricing model with tiered options based on service levels. This allows clients to choose a plan that aligns with their specific needs.
Customer Reviews