Industries Served
RetailHealthcareFinanceEducationHospitality
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Staples is a managed service provider located in Palm Springs, California, offering a range of IT services to local businesses. They specialize in providing reliable technology solutions that enhance operational efficiency and security. Serving various industries, Staples aims to support businesses in achieving their goals through effective IT management and support.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Customers frequently highlight Staples' responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring that client systems are well-protected.
Service Coverage Area
Staples serves the Palm Springs area and nearby cities such as Cathedral City, Rancho Mirage, and Desert Hot Springs. Major freeways include I-10 and CA-111, with recognizable landmarks like the Palm Springs Convention Center and the Palm Springs Aerial Tramway.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
FAQ
What services does Staples provide in Palm Springs, California, and which industries do you specialize in locally?▶
Staples provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as retail, healthcare, and finance.
How fast is Staples average response time for tickets in Palm Springs, California, and do you offer after-hours support?▶
Staples typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Staples handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Staples is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Staples look like for a new client, and how long does it take?▶
Onboarding with Staples involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Staples support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Staples supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Staples and is it per user, per device, or a flat monthly plan?▶
Pricing at Staples is generally structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers based on client needs.
Customer Reviews
They ALWAYS get it right at this store. I use the print department for larger formats from time to time (18×24" posters, for example). The cost is fair and the print quality is perfect. And almost always finished and waiting FAR earlier than expected. At the risk of sounding like a corporate drone, "That was easy!"
I joined today the rewards program at Staples and when I paid for my Ink they price match Amazon, which made it fantastic. Not only what I see for my next visit. They will match Canva prices as well. Come and print here.
Great Store with excellent staff. helped me with a small repair on my lap top. Fast and fair priced. Very satisfied! Mike C
Our Staples is very well managed. The store is clean. Staff is helpful and the checkout folks are just so-o-o nice. The points program helps me save money. I love it!
Shopping at this Staples f or years, the service and selections has been admirable. Recently the management has changed, it seems. The cashier I dealt with this time "out to lunch!" If hired she should be assigned to the back room stocking products, not dealing with the public.