Industries Served
HealthcareRetailFinanceEducationHospitality
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceCiscoVMware
Certifications
Microsoft Certified PartnerCompTIA A+Cisco Certified Network Associate
Overview
Palm Springs Computer Repair – Computer Troubleshooters provides comprehensive IT services to local businesses in Palm Springs and surrounding areas. They specialize in managed IT solutions, including network monitoring, cybersecurity, and cloud services. Their focus on reliability and customer support makes them a valuable partner for businesses seeking to enhance their technology infrastructure.
Services
- Managed IT services
- Network monitoring
- Cybersecurity solutions
- Cloud migrations
- Data backups
- Help desk support
Review Summary
Clients frequently highlight the responsiveness and reliability of Palm Springs Computer Repair – Computer Troubleshooters. Their commitment to security and effective communication is also commonly praised, making them a trusted choice for local businesses.
Service Coverage Area
Palm Springs Computer Repair – Computer Troubleshooters serves Palm Springs and nearby cities such as Cathedral City, Rancho Mirage, and Desert Hot Springs. They are conveniently located near the I-10 freeway and close to landmarks like the Palm Springs Convention Center.
Pricing Model
The pricing model typically includes options such as per user, per device, or flat monthly plans with tiered services based on client needs.
FAQ
What services does Palm Springs Computer Repair – Computer Troubleshooters provide in Palm Springs, California, and which industries do you specialize in locally?▶
Palm Springs Computer Repair – Computer Troubleshooters offers a range of IT services including managed IT, network monitoring, and cybersecurity. They specialize in industries such as healthcare, retail, and finance.
How fast is Palm Springs Computer Repair – Computer Troubleshooters average response time for tickets in Palm Springs, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues.
Does Palm Springs Computer Repair – Computer Troubleshooters handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Palm Springs Computer Repair – Computer Troubleshooters provides cybersecurity services that include compliance support for HIPAA and PCI regulations.
What does onboarding with Palm Springs Computer Repair – Computer Troubleshooters look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes a few weeks.
What tools and platforms does Palm Springs Computer Repair – Computer Troubleshooters support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
They support a variety of tools and platforms including Microsoft 365, Google Workspace, and offer solutions for backups and disaster recovery.
How does pricing work with Palm Springs Computer Repair – Computer Troubleshooters and is it per user, per device, or a flat monthly plan?▶
Pricing can vary based on the services selected, typically structured as per user, per device, or a flat monthly plan depending on the client's needs.
Customer Reviews
John MacLeod provides a very high level of both expertise and customer service and most important responds almost immediately if you have a problem. These guys are a true one stop shop when it comes to technical support- hardware, cybersecurity, Chrome or Windows Issues, internet, backup/disaster recovery, upgrades etc. What is most amazing is they provide all these services at a ridiculously low monthly cost. If you have a small business or medical practice in the Coachella Valley, look no further than Computer Troubleshooters for you computer support.
John is excellent and thorough in ensuring that you receive the optimal service for your pc needs. I highly recommend John's services!
Great experience w/John at Computer Troubleshooters. He was prompt and efficient… an absolute pro. I called and he was able to come to the house the next day. Set up my new computer and answered all questions and solved all my problems.
John is awesome! He explains in detail in a way I can understand! Whether it is selecting a new computer or repairing one of my existing PC’s, John makes sûre I receive a fair price and clarity regarding any services. I hope he becomes a champion in the future because our Konnectees would be proud to pass out his business cards!
John was great to work with. Showed up and followed up when scheduled, very professional, explained what was going to be done or had to be done and answered any questions I had. Would highly recommend and use for future needs!