Omega Computer Consulting in Palm Springs, California – Managed Service Provider
Industries Served
HealthcareFinanceRetailHospitalityEducation
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCisco Certified PartnerCompTIA Security+
Overview

Omega Computer Consulting is a managed service provider located in Palm Springs, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, Omega Computer Consulting aims to support small to medium-sized enterprises in optimizing their IT infrastructure and ensuring reliable service delivery.

Services
  • managed endpoints
  • network monitoring
  • cloud migrations
  • help desk
  • cybersecurity
  • backups
Review Summary

Clients frequently commend Omega Computer Consulting for their responsiveness and reliability. Reviews highlight the company's strong communication skills and commitment to security, ensuring that businesses feel supported and protected.

Service Coverage Area

Omega Computer Consulting serves Palm Springs and surrounding areas including Cathedral City, Rancho Mirage, and Desert Hot Springs. Major freeways in the vicinity include Interstate 10 and Highway 111, with local landmarks such as the Palm Springs Aerial Tramway.

Pricing Model

The pricing structure at Omega Computer Consulting is typically based on a flat monthly fee with tiered options available. This allows businesses to choose a plan that best fits their needs, whether it be per user or per device.

FAQ

Omega Computer Consulting offers a variety of IT services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in industries such as healthcare, finance, retail, hospitality, and education.

Omega Computer Consulting typically has a quick response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure that clients receive assistance when needed.

Yes, Omega Computer Consulting is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.

Onboarding with Omega Computer Consulting involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.

Omega Computer Consulting supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.

Pricing at Omega Computer Consulting is generally structured as a flat monthly plan with options based on the number of users or devices. This flexible approach allows businesses to select a plan that best fits their operational needs.

Customer Reviews

Omega Computer did an awesome job installing our new camera system. Very professional, prompt service. Even cleaned up after themselves. Highly recommend!

The installation of a smart thermostat has completely changed the comfort of our home. These guys were knowledgeable and went into detail about its features to make sure we understood how to maximize its potential. I love the fact that how you can adjust the temperature with your smartphone or have it automatically adjust to your schedule. Its eco-friendly and inexpensive, so its definitely a worthwhile investment.

I recently was in town for the holidays to spend time with family. Like most people I work remote and rely on my technology for work. I had some issues that I was afraid I wouldn’t be able to get fixed in time. I’m not someone who is tech savy. I was recommended to Omega computers by a friend and was extremely happy with their services. They were professional and easy to work with. Thank you for taking care of me. I was able to get my work done with in my allotted timeline.

I am a Spectrum subscriber who runs a practice from his home office in La Quinta. My internet went out and I was unable to conduct business. Spectrum tech support could not/ would not send a person out for five days. I called my friends to get a referral and they told me about Omega Computer Consulting. The owner, a very nice and capable young man, moved around appointments to help me more quickly. He spent 3 hours diagnosing the problem, buying equipment, installing the equipment, interacted with Spectrum, installed a better WiFi network, and got me up and running. I have since extolled him to my friends.

My laptop had been slowing down for weeks, and I finally decided to get it repaired. This company provided an exceptional service. Highly recommended.

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