Industries Served
HealthcareFinanceRetailHospitalityEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Computer-Wiz is a managed service provider located in Palm Springs, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Computer-Wiz aims to empower businesses by managing their IT infrastructure effectively.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity
- data backups
Review Summary
Clients frequently highlight Computer-Wiz's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Computer-Wiz serves Palm Springs and nearby areas including Cathedral City, Rancho Mirage, and Desert Hot Springs. Major freeways include I-10 and CA-111, with local landmarks such as the Palm Springs Aerial Tramway.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Computer-Wiz provide in Palm Springs, California, and which industries do you specialize in locally?▶
Computer-Wiz provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Computer-Wiz average response time for tickets in Palm Springs, California, and do you offer after-hours support?▶
Computer-Wiz typically has a fast response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Computer-Wiz handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Computer-Wiz is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with Computer-Wiz look like for a new client, and how long does it take?▶
Onboarding with Computer-Wiz involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Computer-Wiz support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Computer-Wiz supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Computer-Wiz and is it per user, per device, or a flat monthly plan?▶
Pricing at Computer-Wiz is generally structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet specific client needs.
Customer Reviews
These fellas took in a laptop with a broken screen and an unfortunate run-in with a mai tai and got it back in to perfect working order. They were fast and courteous, but most importantly, the amount that I paid was less than what I was quoted by two other shops that couldn't be bothered to order the part. Highly recommended!