Industries Served
HealthcareFinanceRetailHospitalityEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Windward West is a managed service provider located in Palm Desert, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency, including network management, cybersecurity, and cloud services. By focusing on the unique needs of small to medium-sized enterprises, Windward West delivers reliable support and innovative technology solutions that empower businesses to thrive in a competitive landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Windward West for their responsiveness and reliability in managing IT needs. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Windward West serves Palm Desert and surrounding areas including Palm Springs, Rancho Mirage, La Quinta, and Indio. Major freeways include CA-111 and I-10, with notable landmarks such as the Palm Desert Civic Center Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers.
FAQ
What services does Windward West provide in Palm Desert, California, and which industries do you specialize in locally?▶
Windward West provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Windward West average response time for tickets in Palm Desert, California, and do you offer after-hours support?▶
Windward West typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Windward West handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Windward West is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Windward West look like for a new client, and how long does it take?▶
Onboarding with Windward West involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Windward West support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Windward West supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Windward West and is it per user, per device, or a flat monthly plan?▶
Pricing at Windward West is generally based on a per user or per device model, with options for flat monthly plans that provide flexibility based on the services required.
Customer Reviews